Ratings based on 615 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2024
by A verified traveler
Posted 14 Dec 2024
The room had a terrible smell. The furniture was very worn and dirty
Comment from Hotel Management
14 Dec 2024 by Elainda, Hotel Management
I deeply regret that we were not able to meet your expectations regarding your low satisfaction with Sonesta ES Suites Detroit Warren. To ensure that I fully understand your experience and how we can better serve you moving forward, please reach out to us, we care about your thoughts.
by A verified traveler
Posted 14 Dec 2024
I like the fact that there was a complete working stove. Bob the front clerk was wonderful and very helpful in accommodating me and my husband when the booking was placed for the wrong room.
Comment from Hotel Management
14 Dec 2024 by Elainda, Hotel Management
We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you again
by A verified traveler from Detroit
Posted 13 Dec 2024
I would recommend updating the stoves, other than that it was very convenient for me and my girls. It’s was a school night and my furnace went out; I was able to cook dinner for them and everyone slept comfortably. The staff was very nice.
Comment from Hotel Management
14 Dec 2024 by Elainda, Hotel Management
We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you again
by A verified traveler
Posted 12 Dec 2024
Comment from Hotel Management
13 Dec 2024 by Bob, Hotel Management
Thank you for staying with us and taking the time to fill out the review.
by A verified traveler
Posted 6 Dec 2024
The rooms
Comment from Hotel Management
8 Dec 2024 by Bob, Hotel Management
Thank you for staying with us and taking the time to fill out the review.
by A verified traveler
Posted 6 Dec 2024
We loved it
Comment from Hotel Management
8 Dec 2024 by Bob, Hotel Management
Thank you for staying with us and taking the time to fill out the review.
by A verified traveler
Posted 5 Dec 2024
Comment from Hotel Management
8 Dec 2024 by Bob, Hotel Management
Thank you fir staying with us and taking the time to fill out the review.
by A verified traveler from Mississauga
Posted 30 Nov 2024
Very scary people.
We left hotel after 1 night.
Comment from Hotel Management
3 Dec 2024 by Bob, Hotel Management
Thank you for staying with us and taking the time to do the review. We are sorry you did not have a good experience.
by A verified traveler
Posted 16 Nov 2024
Very nice
Comment from Hotel Management
3 Dec 2024 by Bob, Hotel Management
Thank you for staying with us and taking the time to fill out the review.
