Ratings based on 1,848 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Hotel was fine but air and heat was noisy and rattly
Comment from Hotel Management
27 Nov 2024 by Owner, Hotel Management
Thank you for taking the time to share your feedback with us about your stay, John. We strive to provide a relaxing environment free of distractions and apologize for the noise that you experienced. Please feel free to reach out to the hotel directly if you would like to discuss this issue further offline. We hope to have you back soon.
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Owner, Hotel Management
Dalton, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
by A verified traveler
Posted 24 Nov 2024
The had to switch room during my 3 night stay because housekeeping didn’t clean my room. The next night housekeeping didn’t clean room and just put up towels. Staff was friendly and credit my card back partial payment back
Comment from Hotel Management
25 Nov 2024 by Owner, Hotel Management
Thank you for taking the time to review us, Mindi. Cleanliness at our hotel is a top priority, and we apologize that your guest room fell short of your expectations. Rest assured that your comments have been discussed with the housekeeping team to improve our future performance. Please feel free to reach out to the hotel directly if you would like to discuss your feedback further. We hope you choose to stay with us whenever your travels bring you back to Detroit.
by A verified traveler
Posted 24 Nov 2024
Very kind staff.
Comment from Hotel Management
25 Nov 2024 by Owner, Hotel Management
Mallory, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.
by A verified traveler
Posted 22 Nov 2024
Convenience to the airport
Comment from Hotel Management
22 Nov 2024 by Owner, Hotel Management
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.
by A verified traveler
Posted 19 Nov 2024
Easy check-in, free breakfast
Comment from Hotel Management
22 Nov 2024 by Owner, Hotel Management
Annie, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
by A verified traveler
Posted 17 Nov 2024
Very clean and friendly staff.
Comment from Hotel Management
22 Nov 2024 by Owner, Hotel Management
Carolina, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Owner, Hotel Management
Jeri, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
by A verified traveler
Posted 13 Nov 2024
Room appeared neat upon entry, but noticed bed sheets were not fitted tight, as if they had not been changed, just tossed, and friend visited and found blond hair on bed i wasn’t using, shower floor looked soiled but I wasn’t sure so I just ran hot water fit 10 minutes before taking shower. I did not request another room because I had been up for 24 hours and was exhausted. Also door appeared as if someone had tried to get in at some point. Thought Wyndham was better.
Comment from Hotel Management
22 Nov 2024 by Owner, Hotel Management
Thank you for sharing feedback on your guestroom during your recent stay, Willese. Guest room cleanliness is a major priority for us, so we will review your feedback with our team to ensure we fix problems like this going forward. Thank you again for sharing your feedback. Please feel free to reach out to the hotel directly if you would like to discuss your experience further. We hope to have the opportunity to welcome you back once again.
by A verified traveler from Sterling Heights
Posted 13 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Owner, Hotel Management
Thank you for taking the time to review us, Jennifer. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.
