Ratings based on 748 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jan 2025
by A verified traveler
Posted 2 Jan 2025
its a nice getaway will be returning
by A verified traveler from Windsor
Posted 29 Dec 2024
Very clean
by A verified traveler
Posted 20 Dec 2024
by A verified traveler
Posted 21 Nov 2024
Clean place
Comment from Hotel Management
21 Nov 2024 by AGM, Hotel Management
Dear Raymond:Thank you for taking the time out to provide feedback on your most recent stay with us. We are delighted to see that you enjoyed your stay and that the staff were very accommodating. We are very proud to have a great staff on board that always puts the guests’ needs first. We hope that we will have the pleasure to serve you again soon.Sincerely,Ashield ForbesAssistant General Manager
by A verified traveler
Posted 10 Nov 2024
The Hotel was ok little bit old furniture, but was ok . Staff was bad
Comment from Hotel Management
10 Nov 2024 by AGM, Hotel Management
Dear Raed: Thank you for taking the time to provide feedback on your stay. We sincerely apologize for the experience you encountered during your stay with us. Please know that we strive on a daily basis to meet and exceed our guests’ expectations. I am happy to share with you that we are in the process of addressing your concerns. I hope that we will have the pleasure of serving you again in the near future.Sincerely,Ashield Forbes, Assistant General Manager
by A verified traveler
Posted 8 Nov 2024
The property was clean and had everything we needed. The first room toilet didn’t flush so we had to move rooms which is fine and was fast.
Comment from Hotel Management
9 Nov 2024 by AGM, Hotel Management
Dear Andrea:Thank you for taking the time out to provide feedback on your stay. We take all of our reviews seriously as they allow us to identify areas that may need improvement. We are pleased to see that you enjoyed your stay and we are looking forward to your next visit. Sincerely, Ashield Forbes, Assistant General Manager
by A verified traveler
Posted 5 Nov 2024
We were not able to stay here because the pool was the only reason.We got a hotel for the occasion of my son's birthday.I had to find other arrangements. Please help me gain a refund for this event.Because the amenities were not communicated properly. I also went to the wrong lodging. I booked through a link from the crooks. Northern tholiday in and the booking set me up for one at fourteen mile and Stephenson highway. Please help!
Comment from Hotel Management
6 Nov 2024 by AGM, Hotel Management
Dear Leonid; Thank you for taking the time to provide feedback on your stay. We sincerely apologize for the experience you encountered during your stay with us. Please know that we strive on a daily basis to meet and exceed our guests’ expectations. I am happy to share with you that we are in the process of addressing your concerns. I hope that we will have the pleasure of serving you again in the near future.Sincerely,Ashield Forbes, Assistant General Manager
by A verified traveler
Posted 24 Oct 2024
I enjoyed the swimming pool. The water was pleasingly warm! Staff was friendly and helpful.
The pancake maker was out of order! I missed it.
The bathroom mirror was too high for short people.
Comment from Hotel Management
24 Oct 2024 by AGM, Hotel Management
Dear Carol:Thank you for taking the time out to provide feedback on your stay. We take all of our reviews seriously as they allow us to identify areas that may need improvement. We are pleased to see that you enjoyed your stay and we are looking forward to your next visit. Sincerely, Ashield Forbes, Assistant General Manager
by A verified traveler
Posted 10 Oct 2024
That’s ok quite and decent place in MI
Comment from Hotel Management
11 Oct 2024 by AGM, Hotel Management
Dear Dilwar;Thank you for taking the time out to provide feedback on your stay. We take all of our reviews seriously as they allow us to identify areas that may need improvement. We are pleased to see that you enjoyed your stay and we are looking forward to your next visit. Sincerely, Ashield Forbes, Assistant General Manager
