Ratings based on 995 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from OXFORD
Posted 17 Oct 2024
Very nice and comfortable hotel, shower, pillows, bed, etc. I stayed for a quick overnight stay since I had a very early flight, I chose to stay across from DTW.
Comment from Hotel Management
18 Oct 2024 by Matthew Candela AGM, Hotel Management
Thank you for your kind review! We're glad to hear you found our hotel comfortable and enjoyed the shower, pillows, and bed during your overnight stay.
by A verified traveler
Posted 16 Oct 2024
I wanted to express our thanks to the staff at the front desk especially Jason for being so kind to us during our visit to Detroit for the Memorial Service of our son. He did everything to accommodate us at this difficult time.
Comment from Hotel Management
17 Oct 2024 by Matthew Candela AGM, Hotel Management
Thank you for taking the time to share your experience with us. We are deeply sorry for your loss, and it means a lot to hear that Jason and our front desk staff were able to provide you with comfort and support during such a challenging time. We strive to create a caring environment for our guests, and it’s wonderful to know that we could assist you in some way. If there’s anything else we can do for you, please don’t hesitate to reach out.
by A verified traveler
Posted 14 Oct 2024
The bathtub backed up and wouldnt drain. No hot water for over 5 minutes.
I woke in the morning with bed bug bites on my legs
Comment from Hotel Management
17 Oct 2024 by Matthew Candela AGM, Hotel Management
Thank you for bringing these issues to our attention. I sincerely apologize for the problems you experienced during your stay. A backed-up bathtub and hot water issues are not reflective of our usual standards, and I understand how frustrating that must have been.Additionally, I am very sorry to hear about the bed bug bites. We take this matter very seriously and will investigate immediately to ensure the comfort and safety of all our guests.
by A verified traveler
Posted 10 Oct 2024
Easy in and out.
Comment from Hotel Management
15 Oct 2024 by Matthew Candela AGM, Hotel Management
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience during your stay with us. It’s our goal to provide a comfortable and enjoyable atmosphere for all our guests, and your positive feedback truly means a lot to our team.We hope to welcome you back soon for another wonderful stay!
by A verified traveler
Posted 6 Oct 2024
Super clean, terrific breakfast, and wonderful staff!
Comment from Hotel Management
9 Oct 2024 by Matthew Candela AGM, Hotel Management
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay with us at Hampton Inn. Our team works hard to maintain a clean and welcoming environment, and we’re glad you appreciated our breakfast offerings. Your compliments mean a lot to us and motivate us to keep providing exceptional service. We can’t wait to welcome you back soon!
by A verified traveler from Sault Ste. Marie
Posted 1 Oct 2024
Comment from Hotel Management
5 Oct 2024 by Matthew Candela AGM, Hotel Management
Thank you so much for taking the time to share your positive experience at the Hampton Inn! We’re thrilled to hear that you enjoyed your stay and found our services to your satisfaction.Our team works hard to ensure every guest feels at home, and it’s wonderful to know that we succeeded during your visit. We truly appreciate your feedback and hope to welcome you back for another memorable stay soon!
by A verified traveler
Posted 30 Sep 2024
Comment from Hotel Management
5 Oct 2024 by Matthew Candela AGM, Hotel Management
Thank you so much for taking the time to share your positive experience at the Hampton Inn! We’re thrilled to hear that you enjoyed your stay and found our services to your satisfaction.Our team works hard to ensure every guest feels at home, and it’s wonderful to know that we succeeded during your visit. We truly appreciate your feedback and hope to welcome you back for another memorable stay soon!
by A verified traveler
Posted 23 Sep 2024
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Comment from Hotel Management
25 Sep 2024 by Matthew Candela AGM, Hotel Management
Thank you for taking the time to leave us a positive review! We’re thrilled to hear you had a great experience at Hampton Inn. Your satisfaction is our top priority, and we hope to welcome you back soon for another wonderful stay!
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
18 Sep 2024 by Matthew Candela AGM, Hotel Management
Thank you for taking the time to leave us a positive review! We’re thrilled to hear you had a great experience at Hampton Inn. Your satisfaction is our top priority, and we hope to welcome you back soon for another wonderful stay!
by A verified traveler
Posted 11 Sep 2024
Good
Comment from Hotel Management
18 Sep 2024 by Matthew Candela AGM, Hotel Management
Thank you for taking the time to leave us a positive review! We’re thrilled to hear you had a great experience at Hampton Inn. Your satisfaction is our top priority, and we hope to welcome you back soon for another wonderful stay!
