Ratings based on 991 Verified Reviews
2.4 Room cleanliness
2.9 Service & staff
2.8 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Clean and low key
Comment from Hotel Management
3 Jan 2025 by Manager, Hotel Management
Hello clarita,We are glad to hear that you found our hotel clean and low key during your stay. Our team strives to maintain a comfortable environment for all our guests to enjoy their time with us. Should you have any further feedback or suggestions, feel free to reach out to us.
by A verified traveler
Posted 30 Dec 2024
Very affordable but room was in need of repair and deep cleaning. Dried blood on the walls around the sink and bathroom. Bathroom clearly has water damage and no ventilation. Bath tub ran constantly. Was hair in the tub on arrival. The jetted tub had bad water flow and definitely has a steady leak somewhere. The jets would not stay running
Overall, though, the room was adequate.
Comment from Hotel Management
31 Dec 2024 by Manager, Hotel Management
Hello Alexandria, Thank you for sharing your feedback with us. We appreciate your comments and understand your concerns. It's always valuable for us to know how we can improve our guest experience. We will make sure to address these issues internally to ensure future guests have a more enjoyable stay.
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
18 Dec 2024 by Manager, Hotel Management
Hello Lawrence,We're thrilled to hear you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.
by A verified traveler
Posted 12 Dec 2024
It was cool for overnight
Comment from Hotel Management
14 Dec 2024 by Manager, Hotel Management
Hello Diamond,We appreciate you choosing our hotel for your stay. Should you have any concerns or feedback, feel free to reach out to our management team. Thank you for taking the time to share your experience with us.
by A verified traveler
Posted 11 Dec 2024
Good
Comment from Hotel Management
14 Dec 2024 by Manager, Hotel Management
Hello ABUL,We value your feedback and apologize for any inconveniences you may have encountered during your stay. Your comments will be shared with our team for further review and improvement. We appreciate you bringing these concerns to our attention as it helps us to enhance the guest experience for future visitors.
by A verified traveler
Posted 1 Dec 2024
Very polite staff
Comment from Hotel Management
4 Dec 2024 by Manager, Hotel Management
Hello Thomas,We appreciate your kind feedback regarding our staff members. Your positive comments are truly valued to us. Thank you for sharing your experience with us.
by A verified traveler
Posted 25 Nov 2024
They had roaches and it was just discussing
Comment from Hotel Management
28 Nov 2024 by Manager, Hotel Management
Hello Hialeah, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
by A verified traveler
Posted 25 Nov 2024
Right next to a lot of stores
Comment from Hotel Management
28 Nov 2024 by Manager, Hotel Management
Hello victoria,We are pleased to hear that you found our hotel's location convenient in proximity to various stores. We hope this made your stay more enjoyable and allowed for easy access to amenities during your visit. Thank you for sharing your feedback with us and we look forward to welcoming you back in the future.
by A verified traveler
Posted 22 Nov 2024
i stay 5 minutes over the time and they charge me $100 this not fair at all
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello ahmad,We appreciate your feedback regarding your recent stay. Please be advised that additional charges apply for late checkouts past the designated time to ensure a smooth turnover for incoming guests. For further assistance or clarification on our policies, please reach out to our management team directly. Thank you for choosing our hotel.
by A verified traveler
Posted 20 Nov 2024
Love this room
Comment from Hotel Management
21 Nov 2024 by Manager, Hotel Management
Hello Bryan,We're thrilled to hear that you enjoyed your room! If you have any more feedback or if there is anything we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing to stay with us.
