Ratings based on 975 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Valley City
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Manager, Hotel Management
Hello Sarabjeet,We are delighted to hear that you had a positive experience with us! Should you have any additional feedback to share, please don't hesitate to reach out to us. We look forward to welcoming you back soon!
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Manager, Hotel Management
Hello Marilyn,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. We look forward to welcoming you back in the future for another fantastic stay!
by A verified traveler
Posted 19 Nov 2024
ok
Comment from Hotel Management
21 Nov 2024 by Manager, Hotel Management
Hello aashish singh,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.
by A verified traveler
Posted 11 Nov 2024
Staff was very friendly and helpful. Very close to the city as well
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Anna,We are pleased to hear that you found our staff accommodating and the location convenient for your visit. Your positive feedback is greatly appreciated, and we hope to welcome you back on your next trip to the city.
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Carlos, We appreciate you choosing to stay with us! We hope you had a pleasant experience that met your expectations. If you have any further thoughts, please don't hesitate to reach out to us directly.
by A verified traveler
Posted 9 Nov 2024
Breakfast menu was excellent. Staff friendly and responsive. Beds comfortable.
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Donald,Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you enjoyed our breakfast menu, found our staff friendly and responsive, and had a comfortable stay in our beds. Your kind words are truly appreciated, and we hope to welcome you back for another enjoyable experience in the future.
by A verified traveler from Farmington Hills
Posted 8 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Hello Chad,We are thrilled to hear that you had a fantastic experience at our hotel! We look forward to welcoming you back.
by A verified traveler
Posted 7 Nov 2024
Great staff
Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Hello Nicole,We are delighted that you appreciated our staff's service during your stay. Customer satisfaction is our top priority, and we strive to provide exceptional service to all our guests. Your kind words will be shared with our team to motivate them further.
by A verified traveler
Posted 7 Nov 2024
Staff was plesant, breakfast was decent, pool and hot tub were nice, hotel was quiet, clean, and in a safe area. The carpets in our room were stained and could use updating, but overall we enjoyed our stay and would stay again.
Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Hello Carmon, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our pleasant staff, decent breakfast, nice pool and hot tub, as well as our quiet, clean, and safe hotel. We appreciate your comments about the carpets and will share them with our team for future improvements. We look forward to welcoming you back on your next visit.
by A verified traveler
Posted 7 Nov 2024
Check in was quick and easy, staff was nice, pool and hot tub were great, breakfast was decent, hotel was in a safe location, and clean, but carpet needs updated.
Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Hello Carmon,Thank you for taking the time to share your experience with us. We are delighted to hear that you found our check-in process efficient, our staff friendly, and our facilities enjoyable. Your feedback about the carpet is valuable to us as we are always looking for ways to enhance our guests' experience. Please feel free to reach out to our management team with any further comments or concerns.
