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"This is a larger complex but it felt like a cozy ryokan throughout, especially in the rather large Japanese style room that I had. Staff speak little English but were friendly enough to work around my poor Japanese."

"The staff were kind and helpful. Rooms were spacious and cosy. Excellent experience!"

"This place was amazing. In general in Japan you'll have A1 service. This place has A1 service, on top of that, one of the prettiest scenery. The breakfast on the terrace is beautiful. The architecture of the building, the vibe and all the wood make it so peaceful. It was worth every dollar and would recommend to everyone. The food and library want to make you stay there for the whole day. Thank you for the stay! :)"

"The breakfast is truly an amazing value!! Such an abundance of healthy, hearty food for 500 yen. The bath is quite nice! The lobby and lounge areas are super swanky, too! The single-person room was good enough for me! A complementary snack and teabags, with a hot water pot and a pitcher of ice water provided. Very polite and kind staff at checkin, breakfast, and checkout. They also held my luggage for the day after checkout."

"Grand but somewhat dated. Room was larger than I expected. Bed comfortable. Bathroom acceptable and functional, though furnishings quite old. Friendly and helpful staff."

"Wonderful ryokan / hotel with its own onsen. It was only a one night stay, wish it could have been longer. Ideal hotel to relax and unwind at. The set menu evening meal was outstanding and great value - make sure to add it for one night! The onsen facilities at the hotel and in room bath were excellent. Recommended hotel if you’re in Yamagata. "

"The room is spacious, amenities are good, especially for the ladies, breakfast is good. Highly recommended!!"

"This ryokan was exceptional in terms of service and cleaniness. The dinners served in the room were SO GOOD! I stayed 3 nights and each night was an entirely new spread of delicious samplings of the best of Yamagata's food: tender morsels of Yamagata beef, fresh sashimi, pearly shiney Yamagata rice etc., kept being served and there wasnt a night I felt hungry in the middle of the night. The room was elegantly furnished. The massage chair was a definite plus! In-room onsen was terrific. I do not...

"Ok"

"It was very convenient and clean hotel. Even amenity was excellent! I would like to come back soon!,"

"Everyone was friendly. Very convenient. Good people "

"We really liked the staff - they were superb. When we checked in they served sweets and tea to us in our room. A coffee maker in the room would have been good."

"Room is spacious. Room entrance is welcome feel. Hot spring is nice. Hotel worker is warm and welcoming."

"We stayed here for a week while visiting our daughter who lived nearby. The staff were friendly, and polite. No problem with communication even though I do not speak Japanese. I really enjoyed their breakfast buffet. The view of the mountains from the room can't be beat. I agree with one review that said the toilet in the reception is the best toilet I have been to in Japan, as crazy as that may sound. Highly recommend!"