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"Good location, but needs a bit of renovating. Quite noisy at times, but friendly staff. "

"Friendly staff and comfortable!"

"Great hotel, fantastic staff and manager who looked after us really nicely. Thank you. "

"Lovely staff, hotel is a little out of the way from everything."

"A lovely hotel that i would gladly stay in again. The hotel is modern and exceptionally clean. The location of the hotel has a stunning view over Gregory Lake! What makes this hotel is how friendly the staff are. They greeted us with a warm welcome every day and even gave us a free beer. The only suggestions to make this a top hotel would be more staff, as there seemed to be 2 of them doing everything. I would also suggest a buffet style breakfast and closing the door to make it safer,...

"Amazing and Beautiful location. can walk to town or to sightseeing. Higly recommended. Staff were very kind and the breakfast was fresh and wonderful. The view from apartment were stunning and also views at breakfast lookout"

"Amazing time at Ella Retreat, the staff were very friendly and attentive. The hotel is located a short drive away from Ella city, which is a bit sketchy at times heading up the mountain (but exhilarating). Being away with nature was great, be sure to visit the nearby waterfall! "

"Very boutique hotel with cozy and home feeling with super friendly staff that makes you feel home. Love the fireplace ..."

"Beautiful cottage feel in Nuverliya. Our family was so happy we decided to stay there. Staffs were excellent. There have library room with activity room for the teen to kids. "

"Avoid like plague. Worst hotel ever. Rats in the rooms, exceptionally rude manager and rickety cable car to get to the property."

"Good location, host was very good, very accomodating "

"Staff was fantastic. The place was nice and clean breakfast was awesome thank you"

"The opportunity to stay in a villa surrounded by tea fields was too hard to miss out on. We arrived from Badula on the train and were welcomed by the staff at the house. It was clean and comfortable and a 15 minute walk into town. The next morning we were given a great breakfast and then walked into the tea field adjoining the property. We watched the local women picking and sorting tea leaves. Certainly an authentic experience as we were in their backyard. The staff we very helpful in...