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"Excellent staff, very professional and courteous. Conveniently located. Airport shuttle included in price. Even a day tour around the city, which wasn't originally advertised. Very pleasant two-day stay."

"Friendly and helpful staff."

"Nice hotel close to town, with nice little restaurant in the lobby. Easy to get around town from. Staff was helpful in letting me change rooms when the wifi wasn’t great in my first room, which I greatly appreciated. Sofi at the front desk was incredibly nice and helpful in answering questions and offering advice."

"Very run-down hotel needs a urgent revamp. Not sure how Hotels.com could even list this on website. Breakfast one of the staff prepared an "English breakfast " overcook egg and hash brown did not even touch it. Booked for 4 nights and stayed for one. This is more like a cheap hostel rather than a hotel. Would not recommend "

"I was happy with my stay here - clean bathroom, spacious bedroom, friendly staff. The hotel is within walking distance to the Royal Regalia Museum, the Saifuddien mosque & the Yayasan shopping mall. The hotel arranged for a private tour for me for a reasonable price which included the city tour & tour of Kampong Ayer & the mangove forest. There is also a complimentary shuttle to the Gadong Night Market. I would stay here again."

"Not Guest Friendly"

"The property and staff exceeded my expectations! Next time I am back in town I will definitely stay there again. "

"Best hotel for stopover as they provide airport shuttle ."

"The best value for money. The place is located in a nice area not far from the airport and downtown. The boat jeti to downtown is 100 meters away."