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"Wow, they have done a great job of remodeling, clean & well done."

"This hotel is great! I've stayed in several hotels in The Dalles and this one is by far the best! The front desk staff were so helpful and friendly. The room was clean and well maintained. I'll be staying here again for sure. "

"The staff in this family owned hotel was super friendly and the rooms were spotless and freshly updated."

"Had a great stay, had to come down for wildland firefighting training and enjoyed my time I was there . Thanks again! "

"Very unique. It's a step back in time. Don't expect modern resort but you will get friendly authentic service provided by local people who bend over backwards to fulfill your needs and interests. Dufur is a very small old rural historical town in, what some would call, the middle of nowhere. If you want seclusion and enjoy country walks or bike rides and meeting really interesting people the Balch Hotel is for you as it was for us. The people really are fantastic. Debr helped us with a sticky situation because of some booking confusion and I can't say enough about her spirit of problem solving and meeting her customers need"

"Interesting experience. There is no on-site staff, but the building is in excellent (restored) condition. You let yourself in with the door code and then you’re on your own. The on-site restaurant is not operating, so we drove a couple miles for dinner. We made breakfast from what was on site. Thankfully there was no noise from the railroad outside. We’ll be back."