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"We had an enjoyable family stay, the property is in good condition and fantastic location. Breakfast offering is the highlight. Opportunities for improvement are around family-friendliness and more proactive customer service- check-In was very cold and abrupt, almost intimidating - service in the restaurant better but again lacking of some basic elements of customer friendliness, engagement with children etc."

"Nice hotel, not too fancy and affordable. breakfast typically German, good, nothing fancy. Overall good value for the cost, and of course well located."

"Loved this hotel! Our room was huge and had a nice balcony. Wish the weather had been nice, but it was rainy and cold. The staff were so nice and helpful. The Orangerie Restaurant had an amazing dessert. The dinner menu looked great, but we ate elsewhere. This property is right across from the water, and we had a bit of a view of the Baltic from our room. I would highly recommend this hotel is you're staying in Kuhlungsborn."

"Terrible service for a 5 stars hotel"

"Vi har haft en skøn ferie med venligt og hjælpsomt personale. Huset var stille og lydsvagt. Hoveddøren var meget utæt, og det trak ind. Emhættens lys virkede ikke. Knive og sakse i køkkenet var i stykker. Vi klarede os, men det er en god ide at få lavet det. I badelandet var vandet til de små meget beskidt og meget koldt. Og der var meget klor i vandet "

"Loved our stay just wish it could have been longer "