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"The room was clean however I couldn't get the hot water to work well on the shower. I never said anything to the hotel so that is my fault. The hotel is on a good location and the staff was nice"

"It was an unforgettable stay at Carambola Bungalows, great staff, delicious food, unbearable view of the river and jungle mountains at day time and even better at night time. Highly recommended!"

"The hotel suite was just amazing, the bed and bath was exceptional and so comfy, the staff were friendly and happy to help. Food and drink were also high quality. Ran out of some drinks tho. Inside spa the water could be cleaner, didn’t use it in the end. But the outside pool was lovely and much cleaner. "

"Staff were excellent."

"Our family of 5 enjoyed our stay at Nguyen Shack so much! There is such lovely views from the room and eating area. The yoga was amazing and it was so convenient having breakfast there every AM, The staff are some of the kindest people I’ve ever met,., they truly want you to feel at home. My kids LOVED all of the animals and spent hours hanging out with them. We rented scooters and drove the route they recommended and stopped at Paradise cave. It was such a stunning drive. If you get the privilege to stay here you won’t regret it."

"Very nice hotel although a bit out of the way from city center."

"Staff was very helpful and accommodating. We were greeted with a smile all the time. They were helpful in organizing a driver to visit a cave and garden. Breakfast was good. Room was clean but needs a bit of a fix-up. "

"Song Toan and his daughter Chinh were 2 of the kindest people you’ll ever meet. They helped out arranging so my stay in Phong Nha was a time I’ll never forget. The room was great everything I needed. Thanks to the Toan family"

"Love it."