Ordino Vacation Rentals

"Apartment was by noisy front door of Apartment block. Door closing damper needs replacement to prevent repeated slamming. "

"The email confirmation stated we could arrive up until 20:00pm and the office would be staffed so that we could collect our keys. We arrived just before 20:00pm due to poor traffic but the office was already empty leaving us with two young children stranded with no keys late at night If it wasn't for the very kind staff in the hotel opposite we would never have been able to access our apartment. After several phone calls by the Spanish speaking staff we were sent a link via WhatsApp to complete...

"The apartment was comfortable, however a little dark. Close to everything, including ski rentals and the slopes. The parking is terrible, so tiny and hard to park in; even with a small car, it took us half an hour to get it parked and then to take it out. The staff was very friendly and helpful. I would stay again. "

"excellent location ideal base. "

"Reception staff very helpful room was clean modern bright with all amenities"

"I really enjoyed my stay here. The view from the apartment was so beautiful, facing a mountain with a lot of trees and huge boulders, through which small yellow and white wild flowers were thriving, and a creek running down below producing waterfall-like sound. The apartment was spacious and comfortable with a full size kitchen. The only negative was that there was mold in the bathrooms and my husband said he could smell the mold when he was talking a shower. "

"The apartments are nice but the hotel is located at the junction of two mountain rivers which are very noisy. The internet said that the hotel had 24hr reception but it is only open for limited hours and closed on Tuesdays and Thursdays. The hotel swimming pool was also closed for the first part of our visit. Probably all this was incorporated into the price we paid but the advertising didn't state it."

"The location is great. Carpark was close by and free. But unfortunately they were the only positives. Bed linen and towels were not provided. Despite no mention of this when booking. But most disappointing was the cleanliness."

"The location of the property is great for skiing- ( minute walk to the Canillo gondola. Restaurants and grocery nearby. The apartment was small but adequate for 4 people. Clean and warm. The property company was rather disorganized. We arrived to find that our assigned parking space was occupied. Then we were assigned a temporary spot which was also occupied. The apartment did not have enough utensils for 4 people (the official occupancy) and there was not enough hot water for 4 people to...

"In despite of excellent communications and support from the staff, it is unfortunate that they have been let down by a property that is tired and in need of a facelift! The sofa beds were old and in some instances broken and in need of a replacement. There was nowhere really to dry ski gear and car parking is only suitable for small cars. Overall, I would say an average property with exceptional service!"

"Right next to the chairlift and site office, with a large variety of restaurants and ski rental shops within the building complex. The room was just sufficient for us (2 adults and 2 kids) - the room on the top floor was nice with a separate bed in the attic. Reasonably quiet, as we asked, but rather noisy from 8pm until midnight. Staff could be more friendly (though they were efficient). Ask for parking arrangements in advance... "