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"I’ve never thought such service exists. The place, the stuff , the hotel itself were incredible. Safari was so exciting. The camp you live in is like my dream house I would like to take with me everywhere. I never forget the kindness of the stuff."

"Ok experience. Nothing more and nothing less. Two Norwegians pretty used to comfort and good accommodations, and this wasn’t all the way as expected at this price level, even though it’s Serengeti. The staff were very bad in English, so we found ourselves lost in translation very often. Which made planning a safari a bit of a challenge. However, our safari guide was fantastic. The food was ok, but variety was not good at all. The worst: This hotel is MUCH more expensive than they disclose...

"Remote glamping. Feels like a miracle that this camp in the middle of the Serengeti has hot water, electricity, Internet, and white tablecloth dining. Staff are friendly and helpful. This is not for the faint hearted or light sleeper. There are delightful animal noises at night. Baboons come into the camp at dusk. You need an escort to the dining tent after dark (easily arranged by telephone). I had a buffalo outside my tent one night. I never felt unsafe though. I would strongly recommend to...

"Excellent setting to enjoy the quiet part of the Serengetti. Heartfelt Karibu athmospher by staff"

"The Malakai is essentially brand new, beautifully designed, tastefully decorated and kept in impeccable condition by the staff. I cannot say enough good things about the people that work there – led by Alex at the front desk and his team, they were very polite, overly attentive to all my needs and they provided superior service. Simply stated, there was nothing they could have done to make me more comfortable. In the evenings around dark, they secured my tent, and in the mornings, they opened...

"IEverything was amazing , specially Julius , John and all the staff with great heart. Can"t wait to come back ."

"We booked this lodge almost a year ago. It is a new and there were no reviews at the time of booking. We arrived at 1330 and we were not able to access our room until 1400. Once we entered the room the temperature was well over 90F/32C. There is no fan in the room. There are two small windows in the rear, however there is no screen to keep the bugs out. When we went to the front desk to request a portable fan were we told none were available. We ended up sitting outside the room until 1800. We...

"The property has been closed for two weeks and we were not notified until we got there in the middle of the night we need an explanation and refund. We were left in the middle of a national park stopped by rangers because its illegal to drive in the national park in the night putting us at high risk and not knowing where to go at that time of the night it took another 5 hours to get to the nearest hotel arriving at 2in the morning and having to pay a ranger for escort I will be making an...

"Great stay - clean tent, good food, fantastic staff, in the park so zebras on the doorstep! The only issues were that a) the bathrooms have no doors - which isnt good when you are 3 friends staying in 1 room - and there is a doorframe so goodness knows why there are no doors! And b) there was a grass fire which came very near the hotel and there was zero comminication about whether we were safe or not - simply saying "it will be fine" doesnt really do anything to reassure guests who arent used...

"Overpriced substandard facilities. Freezing cold bedroom. Ugly architecture, dark and dingy. Dirty dark and cold bathroom. Window stained with dead bugs and dust. No heaters to compensate. Very depressing. No hot water. We were forced to to ask them to boil water and put it into buckets in order to wash ourselves by using an empty margarine container. Unheard of when we have paid £900 to be in this tacky facility worthy of a YMCA student accommodation Location of the property is very bad....