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"Was a great stay, all the staff were lovely and helpful."

"Amazing view and wonderful place, was incredibly our time at Puerto Varas"

"Great view and easily accessible "

"Great stay, all facilities were excellent and the staff were so helpful. Would recommend if staying in Puerto Montt. "

"Good people good location."

"The view of the volcano was amazing. The staff were great, the location was great for the hikes that we wanted to do. The food was excellent. I would highly recommend this hotel."

"We had a great stay and paid a fair value for a beautiful room with lake and volcanos view. It is true the hotel needs some updating, specially in tje exterior pool, garden and painting. Some interior details were already updated and very nice. We loved the reading room, the poems along the walls and the corridors lights."

"Hotel is well-located and easy to walk the area. Excellent!"

"Everything was nice. Clean rooms and helpful staff. The spa is one of the reasons i stay at this property- although the steam was was not operational. I stayed there again a week afyer and it still was not functional. Overall a great stay."

"Espectacular atencion, hotel con espacios muy comodos, ideal para descansar o salir de paseo si uno quiere. Habitacion con una vista muy linda y tamaño perfecto. Comida de muy buena calidad e intersante las propuestas de menus de experiencias que cambian cada comida."

"Desk staff always helpful "

"The rooms are very large and clean. The staff was very accommodating. We had a small parking issue. Parking is free but they have few spaces and it’s not always available. "

"Great service nice hotel nice rooms"

"Very secluded and great service! "