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"The hotel is advertised as having laundry facilities but does not. The lift wasn’t working and the power went out twice in the night, waking us up."

"Room was very clean and spacious for a family of 2 adults and 2 teenagers. Breakfast was better than expected- good continental and also scrabble eggs and bacon. Restaurant across the parking also very convenient and food was lovely."

"Made the reservation for my wife as she was driving across France and wasn't sure when she would need to sleep. I wasn't able to confirm any details by calling the property because of a language barrier but that didn't bother me because my wife is French and speaks natively. The demeanor of the lady checking my wife in was beyond a Parisian cold. Given what my wife has explained she was just rude. And my wife is someone who never likes to complain about customer service. The coup de gras was her...

"We were driving from Bordeaux to Frankfurt and chose this hotel from Expedia’s site on a Friday because it had onsite parking and a restaurant. After checking in the receptionist told us (a) the hotel’s parking area was not safe so we should not leave any bags in the car and (b) the restaurant was closed Friday, Saturday and Sunday ! We couldn’t get a refund but we found another hotel a few kms away with a secure parking lot and two restaurants, so we relocated. "

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"We were put into hotel de la gare (sister hotel next door)as it was better for limited mobility guests. The room and bathroom were perfect, being on the ground floor and with all the amenities needed. Breakfast was good quality and reasonably priced. The restaurant had a limited menu but was OK"