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"Nice and chill environment, relax and enjoyable"

"Staff were friendly and welcoming, and service was great. Views of Mt Sakurajima were absolutely beautiful which is partly why I booked. I opted for a room with private onsen as I have tattoos. They offered tattoo covers but I thought they looked a but silly as I ended up looking like a patchwork quilt. We did did go down the hotels cable car to check out the relaxation room and enjoy some ice pops and tea. My only disappointment was being offered dining option times of 5:30 or 7:30pm, we asked for 7:30 as we’d had a really late lunch. But were then told 7:30 was booked. We couldn’t really enjoy dinner as we were still full from lunch. It is enjoyable though having private dining spaces. "

"This is a very beautiful hotel/ryokan, with wonderful service and very lovely baths. It was also very affordable! I enjoyed my stay very much, wish I could have stayed longer. "

"This hotel chain was my favourite. Everything was provided for a good stay and it's always conveniently located. "