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"This hotel is wonderful. Friendly staff and a fantastic range of pools in the onsen. The rooms are spacious and comfortable, the bef feels like a cloud. Breakfast is a bit manic with other desperate guests, and not a wide western option - but great quality."

"Excellent service, friendly and professional staff, room with scenic view"

"Have some of the most amazing and tranquil views imaginable of the lake. This hotel is away from the main town but offers a shuttle several times through the day and it is only a 10 minute ride highly recommend taking a ferry to the island in the middle of Lake Toya. The beds were super comfortable, and the food was traditional Japanese, which is not my favorite, but was good quality and generous. The staff were very friendly, but English was somewhat difficult for them. This was a great location to beat the heat that we had experienced in Tokyo and Kyoto, as it was unusually hot for June this visit we hiked around the island circumference which took about 2 1/2 hours. The water was really nice and I could see swimming there, but we just didn’t bring bathing suits. We learned from our relatives who live here that you can get pretty good food from 711 like these rice, seaweed wraps and things like that and green tea so those are perfect snacks to have for lunch or too tied one over Between meals. The shuttle stops right at the 711 so that is convenient. I know it sounds ridiculous to Americans, but the 711 in Japan is a lot better than America."

"Spacious room. Staff service was excellent. The onsen is awesome. Good location for the thermal park. "

"The attentiveness of the staff is impeccable. Location is good and bus stop is very near. From JR train station to MT Usu Ropeway is easy."

"Complimentary curry rice dinner was a pleasant surprise! Very useful because of limited dinner choices nearby. Thanks much to the Toyoko Inn Manager in charge."

"We were overwhelmed with the value, amenities and everyone's attention. Great stay and we highly recommend."

"Loved the onsen, very traditional Japanese breakfast. Super clean!"

"This is a beautiful property with lake Toya on one side and Yoteii mountain on the other. The rooms are the largest we have seen in Japan with a beautiful sitting area and large bathroom with a huge tub both overlooking Lake Toya! This made for excellent firework viewing from the room for the local festival. They also had a nice common area in the hotel with some tables, coffee, tea and hot water to use. The location was convenient to drive to Toyaka Onsen town for food, but also to Rusutsu for skiing. "