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"This is my second time staying here. Property is great. Location is good and right next to the train station which works great for me."

"Good hotel with excellent staff "

"Excellent hotel, location was fantastic,service,,great will definitely be returning."

"The hotel was in a great location. The hotel employees super helpful and accommodating. Valeria at the front desk was very attentive and provided a high customer service, always checking how our stay was and if we needed anything. I highly recommend this hotel and we will be back as well! "

"One elevator out but wasn’t a problem while we were there. Called the night before to say we’d be there around 8am and to confirm they can hold luggage. We arrived and were pleasantly surprised to be offered early check-in instead. This was appreciated as we were able to change, freshen up and squeeze in a nap. Decent sized room with twin beds (not that comfy). Although no view, it was quiet and we couldn't hear street noise. Nice touch with robes, slippers, rubber ducky, soaker tub and shower, selection of teas and couple cookies. Arrived at LHR. Opted to take the Underground tube."

"Lovely new hotel, nice bar, great breakfast and friendly staff at a good price for central London. Spotlessly clean with everything you might need available in your room. Quite and peaceful and check in and out was super quick and easy. Beware the toilet and shower were basically frosted glass boxes inside the room in some rooms and you can see the person you’re sharing with on the toilet a few feet from the bed - fine for a couple but maybe a bit uncomfortable if sharing with a friend! "

"Lovely hotel and staff; very comfortable and close to many attractions. "

"Excellent family trip "

"This was our first time at a CitizenM and we would definitely stay again! The staff were amazing, the little touches like technology controlled lights/TV etc and the 24 hour cafe! Thank you for a great stay."