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"Staff were very friendly & helpful throughout stay. View from room was great, despite the miserable weather! "

"First time staying on the Sunborn and I would definitely visit again! The rooms were lovely, overall it was a fantastic stay and brilliant experience staying on a yacht hotel."

"I had a great stay. the hotel is beyond clean and the room was nice and cozy. I would like to give a special shout-out to the reception team. in particular Paul, Adrian , Oscar, and Iram. The customer service was the best part of my stay. they were really lovely, friendly and took good care of me and my partner. I can’t thank them enough and will definitely be returning. 🙏"

"Great clean hotel and handy location for Stratford Westfield and O2. Easy to get into town too. Friendly staff. Great Breakfast. Bar and dining room slightly cool in temperature. Pool and gym great."

"A bizarre experience… Wasn’t able to actually stay at this property as I never received check-in instructions from the host. Unfortunately the host read and ignored my messages and emails as well as communications from the property manager (they weren’t much help either), for reasons unknown. Luckily hotels.com stepped in and gave me a full refund + a voucher for compensation."

"The hotel and staff are excellent nothing was too much trouble, and the spa was an added bonus, would stay here again."