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"Nice, clean hotel with a very friendly, accomodating staff. Because of an airport error my luggage did not arrive but the hotel staff came in clutch with daily water bottles as well as disposable razors and shaving cream every day. Great breakfast buffet with a large variety as well. 5 stars"

"Despite requesting airport pick up on arrival. No one was there to pick me up. Very frustrating after arrival from a series of long flights"

"Very friendly and helpful ataff"

"Stayed at this hotel during 26th August and 2nd September 2024 to attend my nephew's wedding. I found the staff to be very polite and helpful and they happily go the extra mile without the expectation of a tip. The hotel itself is situated next to Victory Square and other key visiting sights are walkable or a short taxi ride away. (BTW taxis are relatively cheap - can travel 5 or so miles for £3-4). I found the hotel clean with reasonably good facilities - enjoyed the free access to the outdoor pool, sauna, steam room and the jacuzzi after a day of shopping or sight seeing. One particular useful feature in my room was the "Jack & Jill" wardrobe - can get access from both the bathroom and from the room - so no need to take clothes to wear to the bathroom. Talking of bathrooms, in the room I stayed (#509) it was"