Ratings based on 35 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2024
Very nice, clean& have everything we need. Also, fit our budget.
Comment from Hotel Management
30 Sep 2024 by PHG, Hotel Management
Orasa, thank you so much for your valued feedback!
by A verified traveler
Posted 1 Jun 2024
Clean , well equipped apartment
Comment from Hotel Management
3 Jun 2024 by PHG, Hotel Management
Igor, thank you so much for your valued feedback!
by A verified traveler
Posted 30 Mar 2024
Would definitely stay again. Some disconnect between the 3rd party and resort. Loved the closeness to beach and pools. Would have loved some kind of local shuttle to store and back for those of us with no cars. Will be back for sure.
Comment from Hotel Management
9 Apr 2024 by PHG, Hotel Management
Danyelle, thank you so much for your valued feedback!
by A verified traveler
Posted 28 Sep 2023 on Hotels
Comment from Hotel Management
30 Oct 2023 by PHG, Hotel Management
Janice, thank you so much for your valued feedback!
by A verified traveler
Posted 22 Jul 2023
One of the bathrooms the toilet was busted and had to stay turned off and the other toilet ran so when you weren’t using it we turned it off. There was only two of us so my daughter used my bathroom. I let the office know and no one came to fix it and the room was already rented out for the day we left so I doubt it was fixed for the next guest. That being said it was very clean. It’s not ocean front like the advertised.
Comment from Hotel Management
14 Aug 2023 by PHG, Hotel Management
Felicia, thank you so much for your valued feedback! We are addressing your concerns.
by A verified traveler
Posted 20 Jun 2023 on Orbitz
Bad customer service. Front desk people are no help and very rude.
Comment from Hotel Management
20 Jun 2023 by PHG, Hotel Management
Leon, thank you so much for your valued feedback!
by A verified traveler
Posted 2 Apr 2023 on Travelocity
Great condo in a great location. Unfortunately the fridge wasn’t working when we checked in with all our groceries. Temp was at 59° called the maintenance # and was told they would be out the next day. We purchased a cooler and ice to save our food and texted and called a 24/7 number who said it would be an urgent ticket. Guy shows up the next morning and looked at it, confirmed it was warm and left. We found him later and were told it would need to be unplugged but he needed to contact the owner first…This was the morning after arriving for a 6 night stay. My husband YouTubed it and fixed it within an hour so we were up and running. We never heard another word from maintenance or the property manager checking in on the fridge. Pretty disappointing for the money we spent, but lucky to have a handy husband. The property location was great and security made sure the pool was quiet at 10 so we could enjoy our evenings. Overall pleased, but would’ve spent the week icing a cooler if not for my husband repairing their fridge on our vacation.
Comment from Hotel Management
3 Apr 2023 by PHG, Hotel Management
Kelly, thank you so much for your valued feedback! We are addressing your concerns.
by A verified traveler
Posted 26 Sep 2022
We had a nice stay! Condo was clean. Not too far to walk to get to the beach.
Comment from Hotel Management
26 Sep 2022 by PHG, Hotel Management
Megan, thank you so much for your valued feedback!
by A verified traveler
Posted 20 Sep 2022
5 minute walk to the beach. Love the scenery from our balcony. The rooms were excellent.
Comment from Hotel Management
26 Sep 2022 by PHG, Hotel Management
AMIT, thank you so much for your valued feedback!
by A verified traveler
Posted 14 May 2022 on Hotels
Comment from Hotel Management
16 May 2022 by PHG, Hotel Management
Jordan, thank you so much for your valued feedback!
