Ratings based on 23 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2023 on Hotels
Comment from Hotel Management
28 Mar 2024 by Catherine Paulet, Hotel Management
Expedia ratingExpedia ratingHello,I'd like to contact you again following the review you posted on Expedia;You rated the condition of the accommodation 2/5 and the cleanliness 3/5;Would you be so kind as to give us some explanations to help us improve;Surprised though, as your duplex is brand new.
by A verified traveler
Posted 13 Nov 2019 on Hotels
Comment from Hotel Management
17 Nov 2019 by Catherine, Hotel Management
Merci d'avoir déposé votre avis !
by A verified traveler
Tranquil haven in an ideal setting.
Posted 23 Feb 2019 on HotelsCariab Bay is a comfortable place with Duplex style houses surrounded by lush foliage across several winding paths. The breakfast is very good, European style, with croissants, coffee, yogurt, cheese, and fresh fruit.
Catherine and Christophe are warm and inviting people, and their staff is friendly. French is mainly spoken but they'll accommodate your English with gaps in interpretation. The beds are mostly singles, with double or full consisting of two singles pushed together. The shower was nice and hot from solar heating. The facility is eco friendly. There us a restaurant just across the road, since they don't provide dinner or lunch. The pool is unheated, and can be icy cold. My friend and I gave it a go, and felt slightly numbed by the experience. The internet only functions while near their offices in the veranda. The best fact if the hotel is it's great proximity to Gran Anse beach, and a quick drive to Deshaies where you'll find most if the restaurants.
Comment from Hotel Management
25 Feb 2019 by Catherine, Hotel Management
Christophe, l'équipe et moi même vous remercient de cet avis . Nous sommes désolés pour notre anglais mais ce qui est important c'est que nous avons pu vous conseiller sur les restaurants et autres choses à découvrir.
Enfin vous comprendrez facilement que chauffer une piscine aux Caraïbes dans un établissement écolabel serait un peu étonnant ! Bonne continuation et au plaisir .
by A verified traveler
Posted 17 Feb 2019 on Hotels
Comment from Hotel Management
19 Feb 2019 by Catherine , Hotel Management
Bonsoir,
Nous vous remercions d'avoir pris le temps de nous faire part de votre avis. Un peu déçus tout de même pour la note sur le personnel qui fait pourtant de son mieux. Nous aurions pu en discuter. Bonne continuation Catherine et toute l'équipe
by A verified traveler
Posted 14 Jan 2019
Comment from Hotel Management
16 Jan 2019 by Catherine, Hotel Management
Nous vous remercions d'avoir pris le temps de déposer votre avis.
Au plaisir
by A verified traveler
Posted 10 Dec 2018
The hotel is very well situated for a visit to what is my favorite area of Guadeloupe. Wonderful beaches and excellent food are plentiful in Deshaies. Rooms are comfortable and very spacious, situated in a tropical garden. The entire staff was extremely friendly and helpful to this lone traveler who speaks just a bit of French. The breakfast buffet--included in the room rate--is a very nice plus. I hope to return!
Comment from Hotel Management
10 Dec 2018 by Catherine, Hotel Management
Hello,
We were delighted to welcome you and thank you for your feedback. I look forward to it.
by A verified traveler
Ce que l on attend des antilles
Posted 1 May 2022 on HotelsSejour tres agreable dans un jardin tropical. Propreté irréprochable, bon pdj. Seul petit bemol pas de chambre individualisée. A noter la proximite avec l une des plus belle plade des caraibes et du village de deshaies.
Comment from Hotel Management
2 May 2022 by Catherine, Hotel Management
Bonjour Eric,
Toute l'équipe vous remercie pour cet avis.
Une petite remarque sur votre petit bémol : ) dans le descriptif de nos duplex, il est spécifié que ce sont des duplex et par conséquent , mezzanine et rez de chaussée. Afin de satisfaire leur volonté d'indépendance, certains clients font le choix de 2 duplex.
Bonne continuation et peut être à une prochaine fois .
by A verified traveler
Posted 27 Jan 2022 on Hotels
Comment from Hotel Management
1 Feb 2022 by Catherine, Hotel Management
Un grand merci ! Bonne continuation
by A verified traveler
Posted 9 Jan 2022
Sehr zu empfehlen. Wunderschöner tropischer Garten mit gepflegten Häuschen dazwischen. Der nahe gelegene Strand ist einer der schönsten in ganz Guadeloupe.
Frühstück mit täglich frischem Obst.
Danke für die tollen Tage.
Comment from Hotel Management
10 Jan 2022 by Catherine, Hotel Management
Bonjour Ina,
Nous vous remercions pour votre retour et sommes ravis que vous ayez passé un beau séjour parmi nous. Prenez soin de vous et à bientôt.
by A verified traveler
Posted 3 Jan 2021 on Hotels
Comment from Hotel Management
3 Jan 2021 by catherine, Hotel Management
Merci !
