Ratings based on 995 Verified Reviews
3.1 Room cleanliness
3.6 Service & staff
3.4 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Hello Brian,We appreciate you taking the time to review your recent stay with us. Please feel free to reach out to us directly with any specific feedback you may have from your experience. We value your input and would like to ensure that we address any concerns you may have.
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Manager, Hotel Management
Hello Tim,We appreciate you choosing our hotel for your stay! If there were any areas you felt could have been improved, please don't hesitate to contact us directly so we can address them accordingly. We hope to welcome you back in the future for an even better experience!
by A verified traveler
Posted 22 Oct 2024
This motel was the cleanest motel I have stayed in recent months. The lawns were clean even though they had some restorations going on. It was quiet both inside and outside despite being close to the Interstate and busy street. The staff was very friendly and helpful.
Comment from Hotel Management
24 Oct 2024 by Manager, Hotel Management
Hello charlotte,We are gratified to hear that you enjoyed your recent stay with us and found our motel to be clean and quiet. Our team works hard to provide a welcoming and helpful service to all guests. Thank you for recognizing our efforts, and we hope to welcome you back again in the future.
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Manager, Hotel Management
Hello Shannon, We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to provide more details about your stay so we can address any concerns you may have.
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
20 Oct 2024 by Manager, Hotel Management
Hello Melissa,We appreciate you taking the time to review your stay with us. Please feel free to reach out to us directly with any details on how we could improve your experience next time. We look forward to hearing from you.
by A verified traveler from Cedar Falls
Posted 12 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Manager, Hotel Management
Hello Amanda,We are pleased to hear that you had an excellent experience at our hotel! We appreciate your kind words and look forward to welcoming you back in the future.
by A verified traveler
Posted 5 Oct 2024
The pool was unfortunately less than 75 degrees and the main reason we stayed was to let the kids swim. It was freezing. We also we repeatedly unable to get in our room due to the keys not working. The staff did their best to be helpful but overall the stay didn't turn out as we hoped.
Comment from Hotel Management
6 Oct 2024 by Manager, Hotel Management
Hello Kaitlin,We appreciate your feedback regarding the pool temperature and key card issues during your recent stay. We will share your comments with our team for further review and improvement. We strive to ensure all guests have a pleasant experience and regret to hear that we fell short on this occasion. Your concerns are valuable to us as we continue to enhance our services for future guests.
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
18 Sep 2024 by Manager, Hotel Management
Hello Jamie,We are sorry to hear that your experience did not meet your expectations. We would love to hear more about your stay to improve our services. Please reach out to us with any feedback you may have. We value your opinion and hope to have the opportunity to welcome you back in the future for a better experience.
by A verified traveler
Posted 16 Sep 2024
great for an overnight stay
Comment from Hotel Management
19 Sep 2024 by Manager, Hotel Management
Hello Terri,We are pleased to hear that your overnight stay with us was a positive experience. If there is anything we can do to enhance your future visits, please don't hesitate to reach out.
by A verified traveler
Posted 2 Sep 2024
Nice quite place
Comment from Hotel Management
3 Sep 2024 by Manager, Hotel Management
Hello Gerald,Thank you for sharing your feedback with us. We're delighted to hear you found our hotel to be a nice and quiet place. Our team strives to provide a peaceful environment for all our guests to enjoy their stay to the fullest. We appreciate your kind words and hope to welcome you back soon for another relaxing experience.
