Ratings based on 736 Verified Reviews
3.2 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from West Liberty
Posted 8 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Hello Yurico,We're delighted to hear you had a great stay with us! Please don't hesitate to reach out if you have any further suggestions or comments. We hope to welcome you back soon for another fantastic experience!
by A verified traveler
Posted 26 Oct 2024
From the outside looks older....but room was remodeled and very comfortable. Id stay here again
Comment from Hotel Management
29 Oct 2024 by Manager, Hotel Management
Hello Carl, We're pleased to hear that you found the remodeled room comfortable during your stay with us. Your satisfaction is important, and we look forward to welcoming you back again in the future.
by A verified traveler
Posted 7 Oct 2024
Very nice and clean hotel. Rooms have been remodeled and it was a fraction of the cost of other hotels during the Iowa State Football game weekend.
Comment from Hotel Management
9 Oct 2024 by Manager, Hotel Management
Hello Jeremiah,We are pleased to hear that you enjoyed your stay and found our hotel to be clean and updated. Providing affordable accommodations during peak weekends is always our goal. Your feedback is greatly appreciated, and we hope to welcome you back in the future.
by A verified traveler
Posted 5 Oct 2024
thanks for the upgrade, the rooms amities could have been a little better organized, the Jaquez's was nice
Comment from Hotel Management
8 Oct 2024 by Manager, Hotel Management
Hello Erica,We appreciate your feedback regarding the room amenities organization. We will share this with our team for future improvements. We're glad you enjoyed the Jaquez's service during your stay."
by A verified traveler
Posted 26 Sep 2024
i liked the welcoming texts. The room was clean and the bed linens simple and clean. The floor was tile and I appreciated THAT THERE WAS NO CARPET. I liked the big TV and watched a good movie. Breakfast bar was ample and well-stocked. OUTSIDE the building the parking lot was fine, but coL ncrete at both back entrances need repair. AL IN ALL - a good stop1
Comment from Hotel Management
28 Sep 2024 by Manager, Hotel Management
Hello PATRICIA,We appreciate your positive feedback on our welcoming texts, clean room, and amenities. We're glad you enjoyed the lack of carpet, the big TV, and our well-stocked breakfast bar. Thank you for your note about the outside areas; we'll take it into consideration for further improvements. We hope to welcome you back in the future for another enjoyable stay.
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
18 Sep 2024 by Manager, Hotel Management
Hello Chase,We're sorry to hear you didn't fully enjoy your stay. Please feel free to reach out to us directly with any specific feedback you may have so we can address it accordingly. We hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 15 Sep 2024
Its good
Comment from Hotel Management
16 Sep 2024 by Manager, Hotel Management
Hello Erica,We are pleased to hear that you found our hotel satisfactory. If you have any further feedback or suggestions, please feel free to contact us directly. We appreciate your valuable input.
by A verified traveler
Posted 12 Sep 2024
Bad location. Management not helpful.
Comment from Hotel Management
13 Sep 2024 by Manager, Hotel Management
Hello Merlin, We apologize if our location did not meet your expectations, and we appreciate your feedback regarding our management team. Please feel free to reach out to our management directly to discuss your concerns further. Thank you for sharing your experience with us.
by A verified traveler from Sedalia
Posted 2 Sep 2024
Clean, basic, needs updating. First impression is not positive, small lobby. Hall carpet needs replaced. Very basic, utilitarian type room. Okay for a quick sleep on our way to Michigan. Not a lot of offerings for breakfast, but did have good coffee.
Comment from Hotel Management
4 Sep 2024 by Manager, Hotel Management
Hello Sheree Lee,We appreciate your feedback on your recent stay with us. Our team strives to provide a comfortable and clean environment for all guests. Your insight is valuable, and we will consider your comments for future improvements. We are glad to hear you enjoyed the coffee and hope you had a restful stay overall.
by A verified traveler
Posted 2 Sep 2024
Good
Comment from Hotel Management
3 Sep 2024 by Manager, Hotel Management
Hello Brandon,We appreciate you taking the time to share your feedback with us. Our team is committed to continuously improving our services. Please feel free to contact our management team directly to discuss your experience further. Thank you for choosing to stay with us.
