Ratings based on 18 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Oct 2024
My room was comfortable and quiet. I was a little disappointed to find that Wifi was only free for 30 minutes, especially as there are hotels nearby with completely free Wifi. It was also a little inconvenient that the kitchen was not open so there was no hot food.
by A verified traveler
Posted 25 Aug 2024 on Hotels
Super friendly, helpful staff. Good location with lots of parking. Nice breakfast.
by A verified traveler
Posted 22 Jul 2024
We requested an accessible room making it clear that we were using a mobility scooter during our stay. Room 317 on the third floor was difficult and inconvenient to get to through several heavy fire doors, a tight and difficult turn into the room immediately after a fire door. Even with the help of a carer, also with limited mobility, it was a very time consuming and energy draining exercise. The 'accessible room' did not have any mobility aids. The shower could not be used and when going for breakfast we had to negotiate between and move bedding trollies about. In the event of a fire or other emergency it would have been impossible to evacuate as the lifts cannot be used. Other guests would also be at risk when being held up by a mobility scooter in the corridor trying to get out. The so called meal deal was impossible in practice to get, even though it was specifically requested to start. The staff member simply put it down to Corporate manipulation and misleading ads.
by A verified traveler
Posted 14 Jul 2024
Good
For one night stay.
by A verified traveler
Posted 29 May 2024 on Hotels
by A verified traveler
Posted 20 May 2024 on Hotels
by A verified traveler
Posted 10 Apr 2024 on Hotels
by A verified traveler from Derby
Posted 11 Mar 2024
Fab service
by A verified traveler
Posted 12 Dec 2023
It was accessible from the city centre, clean and tidy, and staff were very helpful. I didn't like the fact that I had to pay for internet access and that 30 minutes was used up even when I wasn't online. A little disappointing when staying for business.
by A verified traveler
Posted 29 Oct 2023 on Hotels
