Ratings based on 432 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
I reported to a cleaner lady that the bathroom sink tap was defective....ie no hot water and tap moved when turned on. She said maintenance will check it out.
It wasn't
This was in double single room
by A verified traveler
Posted 1 Dec 2024
Had a 2 night stay. I'd originally only booked one but was not able to add a second night via the app, so made a separate booking. I contacted the hotel to explain at the beginning of November and was assured that it was all sorted, the bookings had been merged. Checked in - lady on reception said 'for 1 night' - no 2. Then room key stopped working after dinner. Dinner was nice, well cooked and good service. Room was clean and comfortable.
Saturday went out in the morning, came back had a shower and was disturbed by housekeeping coming to clean the room 'because i should have checked out by now' - no i'm here for 2 nights as per email start of the month and conversation with reception yesterday. Saturday night dinner surf and turf/mixed grill. Mixed grill had different sausages to friday, chicken really dry. Surf and turf had to change the sauce after ordering and paying. No sauce with meal ordered as an extra, no tartare sauce which supposed to come with meal. Staff did not come to ask if everything ok until after meal eaten. Pointed out i'd paid for an extra sauce i never received, no offer of a refund.
Pub like a creche with young children running around.
Friday was much better than Saturday but would stay again.
by A verified traveler
Posted 1 Dec 2024
It was convenient for shops and visiting relatives. Car parking on site.
by A verified traveler
Posted 1 Dec 2024
Staff very good but room wasn’t clean …no cleaning done at all ….the bathroom was dirty. No soap in bathroom also same for the shower cream. Floor was dirty. Wasn’t nice, more care needs to be taken.
by A verified traveler
Posted 30 Nov 2024
Easy to find. Good parking.
by A verified traveler
Posted 24 Nov 2024
by A verified traveler
Posted 22 Nov 2024
Really enjoyed my stay I will definitely stay again
by A verified traveler
Posted 13 Nov 2024
Lovely staff who go above and beyond to help
by A verified traveler
Posted 13 Nov 2024
Convenient for work and shopping.
by A verified traveler
Posted 11 Nov 2024
