Ratings based on 961 Verified Reviews

4.1 out of 5
95% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 15 Sep 2024
Very good location next to St Mary’s Catholic Church close to the shopping area and lots of dining option .
5 out of 5
by A verified traveler

Posted 8 Sep 2024
Excellent stay
5 out of 5
by A verified traveler from terryville

Posted 25 Aug 2024
Modern, great location, friendly staff
4 out of 5
by A verified traveler

Posted 17 Aug 2024
Seen a few reviews about the parking. We arrived late so the car park beneath the hotel was closed but chapel street was more than suitable and cheap for one night with the discount from the hotel. We had a push chair and travel cot and it was not an issue at all to use this car park. We would visit again if staying in this area.
5 out of 5
by A verified traveler

Posted 14 Aug 2024
Loved this hotel. It was functional, clean and convenient for our needs. Highly recommended.
4 out of 5
by A verified traveler

Posted 6 Aug 2024
My room wasn't cleaned properly - used coffee mug left beside the bed. Coffee and tea bags which I used were not replaced for the second day. Toiletries placed too high above bath and sink. A child would not be able to reach. Breakfast was okay but not obvious where one could order veggie/vegan options.
5 out of 5
by A verified traveler

Posted 4 Aug 2024
Very well located hotel. All the staff we came into contact with were very friendly and helpful.
5 out of 5
by A verified traveler

Posted 3 Aug 2024
Hotel was lovely short walk to the centre which was great. Nice breakfast only slight downside is not much parking on site but the cost of the nearby parking wasn’t expensive
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Jul 2024
3 out of 5
by A verified traveler

Posted 22 Jul 2024
Good location for us, hotel helpful.