Ratings based on 73 Verified Reviews
4.2 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Everything about the room was ‘tired’. Plugs were loose in the sockets, shower door did not shut so bathroom flooded. Only one bath towel and no hand towel for 2 guests. TV kept cutting out. We requested to move rooms. Staff were helpful but obviously couldn’t fix dodgy electrics and broken shower doors.
On the positive side the restaurant was lovely. Food was great. Breakfast excellent. Bed was very comfortable. Overall the hotel was ok but not worth the price we paid. Have stayed in other far nicer hotels for the same price
by A verified traveler
Posted 26 Jul 2024
Uncomfortable spring bed; hair on bed; didn’t provide towels for hands and face; AC wasn’t that great;
Comment from Hotel Management
3 Aug 2024 by Sharad Sharma , Hotel Management
Dear Guest,Please accept our sincere apologies for the inconvenience caused to you and I do appreciate your concern, interest and the time taken to bring the matters related to your recent stay to our attention.We are sincerely concerned with the satisfaction of all our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of service we want to offer our guests. Please rest assured that appropriate action has been taken to ensure such lapses do not happen again.We once again apologize for your unsatisfactory experience but would like to assure you that you will not have any complaints during your stay at Park Plaza Chandigarh-Zirakpur in the future.Warm Regards,Sharad Sharma General Manager
by A verified traveler
Posted 27 Jun 2024 on Hotels
by A verified traveler
A good stay
Posted 25 Jun 2024 on HotelsThe check-in was slow i was made to sit for long and guest coming after me were attended to by loveen at reception. Having seen this in had to be assertive ask her to attend to me on priority. After which she was trying to give me twin bedroom although I had specified during booking for a king size bed. I insisted on the same & finally she gave in to provide a non-smoking king size bed room. I found the food to be fairly satisfactory in taste, portion size & aesthetics. Although the way it was brought to the room partially covered or improperly covered raised my concern on its hygiene. The rooms is comfortable & decent size. Housekeeping service are good. Have stayed here earlier so the room tariff provided by bookings.com is vfm.
by A verified traveler
Posted 11 Jun 2024
by A verified traveler
Posted 29 Dec 2023
Comfortable, clean and convenient - value for money
by A verified traveler
Posted 7 Nov 2023
by A verified traveler
Posted 18 Apr 2023
Nice property, House keeping was good overall room service was good .
Comment from Hotel Management
21 Apr 2023 by Gagandeep Kaur, Hotel Management
Dear Harpreet, Thank you for taking out time to post your valued feedback for Park Plaza Zirakpur. We are glad to hear that your recent stay at our property was comfortable. We thank you for patronizing our hotel and much appreciate your valuable feedback as this motivates us as a team to deliver better services.We hope to serve you again soon. Warm Regards Gagandeep Kaur
by A verified traveler
Posted 27 Feb 2023 on Hotels
Comment from Hotel Management
4 Mar 2023 by Mohit Sharma, Hotel Management
Dear Sir/Ma'am, Thank you for taking out time to post your valued feedback for Park Plaza Zirakpur. We are glad to hear that your recent stay at our property was comfortable. We thank you for patronizing our hotel and much appreciate your valuable feedback as this motivates us as a team to deliver better and hope to serve you again soon. Yours sincerely,
by A verified traveler
Posted 18 Jan 2023 on Hotels
Comment from Hotel Management
18 Jan 2023 by Mohit Sharma, Hotel Management
Dear Sir, Thank you for your valuable feedback, and thank you so much for your appreciation during your recent visit. We have noted down the concerned points & have taken appropriate action to overcome those issues. We look forward to welcome you soon with us at Park Plaza Zirakpur. Thanks & Regards, Mohit Sharma
