Ratings based on 3 Verified Reviews
4.7 Room cleanliness
5.0 Service & staff
4.3 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2019 on Hotels
Comment from Hotel Management
23 Nov 2019 by Eric Lin, Hotel Management
Thank you so much! It's really my honour!
It's the best news i've heard today!
It could not be better!
by A verified traveler from Bangkok
Posted 12 Jan 2019
Recommended
for Getaway With Friendsby A verified traveler
Posted 2 Apr 2018 on Hotels
The best service ever had in China !!
I was ill when I checked. The hotel did not serve dinner. The staff went to kitchen and made the congee personally when she realised I was ill and could not went out for dinner.
She even refused the tips I gave her. She said this is what she is supposed to do for her guests.
She went extra miles to ensure the guests enjoy the stay in the hotel.
Very touching..
I will definitely recommend this hotel to all my friends who will visit Shangri-la.
Comment from Hotel Management
11 Apr 2018 by daisy, Hotel Management
Dear Mrs Kitty Chou,
Tashi Delek and warm greetings from Shangrila Feifan!
Thank you for your comments and for your Recommendation.we are very glad to have you at our hotel and we welcome you and your friends for the next time.Tashi Delek !
