Ratings based on 22 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024 on Hotels
Staff were amazingly attentive and professional. And most importantly, hsppy staff gives great service to clients. Kudos to mgt of Banyan Tree.
by A verified traveler
Posted 14 Mar 2024 on Hotels
by A verified traveler
A dream stay!
Posted 13 Mar 2024 on HotelsThe most beautiful place we have ever been: a well designed Tibetan style cottages overlooking the vast river valley grasslands with surrounding snowy mountains in the distance. The sound of the cowbell and wind blowing over the trees is most soothing. The staff are so friendly and helpful, especially Doima, the manager, who help us arranged the day tours and even our luggage storage in town after our check out. We are also very impressed with Banyan’s policy in observing the environments and their detailed design in promoting the local culture history in their cottages. Thank you, Banyan RINGHA.
HsiaoLing
by A verified traveler
Posted 23 Jun 2018
Recommended
for Couplesby A verified traveler from Seignosse, France
Incredible hotel in an unbelievable place
Posted 21 Nov 2017 on Orbitz
Pros: Large Tibetan room and Tibetan staff
Cons: Food
Location: Great trek in the Tibetan area
A room in a typical farm house in a Tibetan village, what could be better for relaxing ?
Hotel is so beautiful and his Tibetan staff is perfect
by Caroline
Stunning Location - Authentic Experience
Posted 28 Jul 2016 on HotelsOur experience at Banyan Tree Ringha was exceptional from start to finish. We were welcomed with warming ginger tea and an efficient check-in. Our room was huge, with authentic interior design that reflected the local region. We stayed in a spa room, so had a separate area for treatments, along with the most stylish bath tub I've ever seen - just what tired legs needed after a day of hiking! We also treated ourselves to a spa treatment, which was hands down the best massage I've ever had. The therapists are extremely knowledgeable and provide an exceptional spa experience. Location-wise, the hotel is in a quiet village, next to a stunning river and surrounded by open countryside. It's about a 20 minute drive in ShangriLa, but we spent the whole time enjoying the nearby walks. But like all truly exceptional hotels, what really sets it apart is the staff. They provide a warm, genuinely welcoming service, and are constantly thinking about how to make your stay even better. They even arranged a special birthday dinner with a local Tibetan family, so we could learn more about the culture and experience authentic cuisine. It was so much fun! And the food was delicious... Can't wait to come back!
by Chinn from Cupertino
Friendly staff
Posted 14 Apr 2015 on HotelsAlthough it is a little bit further away and the road was not completely paved, Banyan Tree Ringha has the most friendly staff I have ever encountered. They made the discomfort of adjusting to higher attitude much bearable. The rooms are big and clean with lots of local flair. The meals are delicious but a little pricy. I would totally come back again.
Comment from Hotel Management
25 Jul 2015 by Stephen, Hotel Management
Dear Guest
Thank you very much for your positive observations, which has been shared while staying at Banyan Tree Ringha.
We have taken note of your comments and shared them with our respective teams and while appreciating the positive experience that you have shared, we also seriously look and making further initiates and corrective actions for any areas that we have failed to meet your expectations.
Now the road to our hotel is completely paved with tar, the flowers by the road are blooming, they are looking forward to seeing you again.
We thank you again for taking the time to let us know your thoughts and truly appreciate your constructive feedback.
Warm regards
Stephen Hu
Recommended
for Couplesby A verified traveler
Great rooms, but the staff needs training
Posted 8 Apr 2015
Pros: The rooms
Cons: The staff
The room was beyond my expectations, especially for the money. The setting was peaceful and serene, and worth checking out. But the staff was not trained to support a high class experience that I come to expect from the Banyan Tree. I don't blame the individuals, as it was clear they lacked any sort of professional training. Dinner was a bad experience, breakfast not much better.
Comment from Hotel Management
14 Apr 2015 by Stephen Hu, Hotel Management
Dear Guest
Thank you for taking the time to share your constructive feedback, which we take seriously based on your experience at the Banyan Tree Ringha.
We have gone through your comments with our team and if there is an opportunity that you would visit us again, we are confident you will find a tremendous improvements on the areas you have recently addressed.
Thank you for staying in Banyan Tree Ringha, and we will reassure your next stay will be one to always remember at this amazing Lost Horizon.
Warmest regards,
Stephen Hu
Recommended
for Familiesby Peter from Miami, FL, USA
Great hotel in a location relatively far away
Posted 23 Sep 2012Great cozy hotel in a location relatively far away from the city center
Recommended
for Everyoneby A verified traveler
Hotel is beautiful and a worthwhile experience
Posted 12 Sep 2012The Hotel is beautiful and a worthwhile experience. Be aware that the bathroom is in the lower floor with steep stairs. Some rooms are very far from the entrance, restaurant and lobby, and while there is a boogie service, it is inconvenient. The road to the hotel is a disaster. It is in such bad shape (September 2012) that the drive is very slow. The location is far from town, add this to the bad road and it becomes slower. The hotel appeared to be understaffed. At times they would not answer the phone and service in the restaurants was slow. Every staff member is eager to please, but during my stay they were few and busy with the few guests. These rooms are not for Sr. Citizens. Nonetheless the beauty of the hotel and place trumps the above issues.
