Ratings based on 5 Verified Reviews

3.8 out of 5
3.8 Room cleanliness
4.5 Service & staff
1.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Jog

Posted 10 Feb 2020
The room was small but neat and the bathroom was clean, hot water was available
Comment from Hotel Management
10 Feb 2020 by Joey, Hotel Management
Hi, Yahya! Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Joey
4 out of 5
by A verified traveler from Washington DC

Posted 31 Jan 2020
Conviene, The room is clean ,service is good With the good price. The bathroom,special the toilets bowl need more detail to clean. I recommend to my friends to stay there,when they want to visit Yogya
Comment from Hotel Management
2 Feb 2020 by Joey, Hotel Management
Hi, Ana! Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Joey
4 out of 5
by A verified traveler

Posted 20 Jan 2020
Comment from Hotel Management
22 Jan 2020 by Joey, Hotel Management
Thanks for the positive rating, Hope to host you soon :) Regards, Joey
1 out of 5
by A verified traveler

Grubby bed linen, grubby towels. AVOID

Posted 29 Dec 2019 on Hotels
Where do I start. Seeing large dead insects being eaten by ants throughout the landing en route to my room should have been enough for me to realise something was wrong. I was given a key to room 8. I entered the room to note that the bed was covered in long black hair and the bathroom had clearly not been cleaned since the last occupant. The bed linen was grubby and I genuinely believe someone had left that room within the last hour. I went to reception to request another room, the gentleman did not speak English but his colleague did and provided me with a key to room 9. This was only marginally better in that there were less hairs on the bed but that was it. Grubby sheets that clearly had not been changed for days. It was late so i used an antibacterial wipe to clean the chair and stayed awake ALL NIGHT. Avoid this place, its dirty bedlinen makes it apparent that no cares about hygiene or the guests. I left at 7am, I could not bear it
Comment from Hotel Management
30 Dec 2019 by Joey, Hotel Management
Hi, Teresa! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Joey
5 out of 5
by A verified traveler

Posted 15 Sep 2019
Exclusive room, very clean, and eco friendly staff
Comment from Hotel Management
15 Sep 2019 by Rehana, Hotel Management
Thank you for rating us super, Delighted to know you liked our services. Hope to welcome you again soon:) Regards, Rehana!