Ratings based on 66 Verified Reviews

3.9 out of 5
76% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 27 Jul 2024
Hotel was clean. Our room was very clean, and comfortable. We stayed for three days because it was clean. Great breakfast options. In parts like the edges of the dining area the carpet was ripped and the hotel is a bit on the older side. Needs more maintenance. But otherwise our room was clean and enjoyed our stay.
Comment from Hotel Management
20 Sep 2024 by Abdul Rofiq Kurnia, Hotel Management
Dear Mrs. RojaraniWarmest Greetings from Grand Diamond Hotel YogyakartaThank you very much for taking the time to share your experience while staying with us at Grand Diamond Hotel Yogyakarta. It is a pleasure for us to know that you have enjoyed our facilities and services. Your review and suggestions will always be our passion to keep on improving our services.We will always wholeheartedly await the opportunity to welcome you back to Grand Diamond Hotel Yogyakarta Best Regards,ManagementGrand Diamond Hotel Yogyakarta
5 out of 5
by A verified traveler

Posted 29 Nov 2019
Comment from Hotel Management
3 Dec 2019 by Nunik S. (E-Commerce), Hotel Management
Dear Our Valuable Guest Thank you for staying with us and for your kind review. We appreciate your valuable feedback. We are looking forward to welcoming you on your next stay with us. Regards
5 out of 5
by A verified traveler

Posted 1 Oct 2019 on Hotels
Comment from Hotel Management
10 Oct 2019 by Nunik S/ E-Commerce, Hotel Management
Dear our valued guest Thank you for staying with us and for your kind review. We appreciate your valuable feedback. We are looking forward to welcoming you on your next stay with us. Regards
3 out of 5
by A verified traveler

Old hotel room need renovation

Posted 26 Oct 2018 on Hotels
Hotel is old and need renovation. Room smell is not good. Free shuttle to airport is a plus point.
Comment from Hotel Management
7 Nov 2018 by Ayu, Hotel Management
Dear Mr. Ivan We really appreciate for your review of our property and sharing your experience during your stay. And we are apologize for your inconvenience stay. We will do our outmost in improving our services & facilities, especially for our rooms, for your comfortable stay. Thank you
5 out of 5
by A verified traveler

Very good

Posted 7 Feb 2018 on Hotels
Stay was great people were helpful hotel and pickup service was good when my plane was late
4 out of 5
by A verified traveler

Good hotel overall

Posted 28 Mar 2017 on Hotels
Rooms were really clean and overall ambience was great. For a four star hotel at the given price, it's a really good deal. The staffs can only carry out basic communication in English, though. Wifi needs improvement; it is strong in the foyer, but virtually non-existent a few steps into the room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Happy with our stay

Posted 25 Mar 2017
Pros: Staff, 3 restaurant options - Japanese, Chinese and a general option.
Cons: Pool are could be improved with a bit of maintenance
Location: Didn't explore the local area, just went to the exhibition centre each day, and one trip to the Temple which was amazing. Location was suitable for us
Stayed here for 4 nights whilst attending an Expo. Staff wonderful, hotel fine, good choice of food.
4 out of 5
by A verified traveler

Rooms dated

Posted 8 Mar 2017
Internet limited. Rooms dated requiring carpet, etc. a room near the airport, with shuttle.
5 out of 5
by Timothy from Saint Petersburg, FL

Near by Upgrade

Posted 30 Jun 2016 on Hotels
The hotel is very near the airport (JOG) but not so near that you would even know it was there. I am used to staying in similarly priced hotels in the US and this was DEFINITELY an upgrade over that!
Comment from Hotel Management
11 Aug 2016 by General Manager, Hotel Management
Dear Sirs/Madam, Thank you for staying with us at GQ Hotel Yogyakarta. We do appreciate your feedback on our service. We certainly will take it into consideration and improve the consistency of our services & facilities in the future. We are looking forward to welcoming you again and wish we could convey our hospitality in your next visit.
5 out of 5
by A verified traveler

Posted 24 Feb 2016 on Hotels
It was really comfort room!!! Thats all
Comment from Hotel Management
11 Aug 2016 by General Manager, Hotel Management
Dear Sirs/Madam, Thank you for staying with us at GQ Hotel Yogyakarta. We do appreciate your feedback on our service. We certainly will take it into consideration and improve the consistency of our services & facilities in the future. We are looking forward to welcoming you again and wish we could convey our hospitality in your next visit.
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