Ratings based on 978 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Dec 2024
Great place
by A verified traveler
Posted 17 Dec 2024
had difficulty getting the heater to work.
by A verified traveler
Posted 5 Dec 2024
Convenient location
Comment from Hotel Management
14 Dec 2024 by Casey Brann, Hotel Management
Dear Diana,Thank you for your 5/5 review! We’re delighted to hear you enjoyed our convenient location. It’s wonderful knowing our property suited your needs, and we hope to welcome you back for another great stay soon!
by A verified traveler
Posted 4 Dec 2024
Comment from Hotel Management
14 Dec 2024 by Casey Brann, Hotel Management
Dear Justine,Thank you for your perfect rating! We’re thrilled to know that you had a great stay with us. Your satisfaction means a lot to our team, and it’s always wonderful to hear from happy guests.We look forward to welcoming you back to the Residence Inn Denver Downtown whenever your travels bring you to the area again!Best regards,Casey BrannAssistant General ManagerResidence Inn Denver Downtown
by A verified traveler
Posted 4 Dec 2024
Rooms were roomy and comfortable. They had a real breakfast with plenty of choices. The property has a little wear and tear but was well worth the value. It was very walkable to the Broncos game.
Comment from Hotel Management
14 Dec 2024 by Casey Brann, Hotel Management
Dear Mr. Cornelius,Thank you for your wonderful feedback! I’m thrilled to hear that you found our rooms spacious and comfortable and enjoyed our breakfast offerings. It’s great to know that our location added convenience for your trip to the Broncos game.We appreciate your understanding regarding the wear and tear and are glad you felt the value of your stay was worthwhile. Your satisfaction is our priority, and your comments inspire us to continue delivering a welcoming and enjoyable experience for our guests.We look forward to hosting you again!Best regards,Casey BrannAssistant General ManagerResidence Inn Denver Downtown
by A verified traveler
Posted 4 Dec 2024
Property was walking distance to Empower. Room was a little dated but was OK for 1 night.
Comment from Hotel Management
14 Dec 2024 by Casey Brann, Hotel Management
Dear Ed,Thank you for your feedback and for choosing to stay with us! We’re glad you enjoyed our convenient location near Empower Field. We understand that some updates may be needed, and we appreciate your comments as they help us identify areas for improvement. We hope to have the chance to welcome you back for an even better stay in the future.Best regards,
by A verified traveler
Posted 24 Nov 2024
Dave at the front desk is a legend, give the man a raise!! Great service all around.
Comment from Hotel Management
26 Nov 2024 by Casey Brann, Hotel Management
Dear Eric,Thank you for your glowing review! We're thrilled to hear about your excellent experience and your kind words about Dave. He truly is an asset to our team, and your praise will definitely be shared with him.We’re so glad you enjoyed your stay and hope to welcome you back soon!
by A verified traveler
Posted 18 Nov 2024
It's a decent location in Denver but transportation is definitely required. It was a pain trying to unlock the door. Other than that, it was comfortable.
Comment from Hotel Management
19 Nov 2024 by Casey Brann, Hotel Management
Hi Caroline,Thank you for sharing your feedback! We’re glad to hear you found your stay comfortable and appreciated the location. We apologize for the inconvenience you experienced with unlocking the door. We'll look into this to ensure smoother access for our guests moving forward.We hope to welcome you back on your next visit to Denver and provide an even better experience!
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Casey Brann, Hotel Management
Hi Tiffeny,Thank you for the perfect score! We're delighted to hear that you enjoyed your stay with us. If there’s anything specific you loved or any feedback you'd like to share, we'd love to hear it. We look forward to welcoming you back to the Residence Inn Denver Downtown in the future!Warm regards,Residence Inn Denver Downtown Team
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Casey Brann, Hotel Management
Hello Colette,Thank you for choosing to stay with us and for leaving a positive rating! We're glad you enjoyed your time here and would love to hear any additional feedback you might have on how we can make your next stay even better.Safe travels, and we look forward to welcoming you back!
