Ratings based on 746 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Monay, Hotel Management
Josh - thank you for the great review! We appreciate your business and hope to see you again.
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Abi, Hotel Management
Dear Terri, Thank you for your wonderful review, we appreciate you staying with us and hope to see you again soon.
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Abi, Hotel Management
Dear Scott, Thank you for your wonderful review, we appreciate you staying with us and hope to see you again soon.
by A verified traveler
Posted 30 Sep 2024
Comment from Hotel Management
1 Oct 2024 by Cassandra, Hotel Management
Thank for the rating
by A verified traveler
Posted 13 Sep 2024
Very good facility. The gym was very small and the hot tub not properly heated.
Comment from Hotel Management
15 Sep 2024 by Abi, Hotel Management
Thank you for your feedback, we appreciate you saying with us and apologize for the inconvenience with the hot tub temperature. We hope to see you again
by A verified traveler
Posted 11 Sep 2024
We had the wrong time for breakfast which ended at 9am. My husband got down at 9 exactly and the woman had already taken almost all of the food away. My husband did get some bacon and eggs. The bacon was delicious thankful my husband shared with me. I came down 9:03 and could not get anything. The staff member was very curt and would not accommodate at all. The woman at the front desk was great.
Comment from Hotel Management
15 Sep 2024 by Abi, Hotel Management
We apologize for the inconvenience you encountered; we will address this immediately. Thank you for choosing to stay with us. We hope you can give us a second chance when you visit Denver/Aurora in the future.
by A verified traveler
Posted 9 Sep 2024
The property was fine. The hallways were not vacuumed and there were dead moths for our four day stay. More each day. I had to take pictures it was so gross. The parking lot was overflowing and we had to park in fire lanes. And you have to pay a daily rate for parking. My EarPods went missing during the stay and the front desk did not return calls. I won’t stay her again.
Comment from Hotel Management
15 Sep 2024 by Abi, Hotel Management
Thank you for your feedback, we apologize for the inconvenience you encountered. We hope you give us a second chance in the future.
by A verified traveler from Des Moines
Posted 9 Sep 2024
Comment from Hotel Management
15 Sep 2024 by abi, Hotel Management
Thank you for taking the time to provide our feedback, we appreciate you staying with us.
by A verified traveler
Posted 7 Sep 2024
Blood stained sofa mattress in the first room, blood stained and dirty sheets in the second. Staff was trying their best but I can say this is the most disturbing hotel experience. Do not stay here.
Comment from Hotel Management
8 Sep 2024 by Abi, Hotel Management
Thank you for your feedback, we apologize for the inconvenience you encountered.
by A verified traveler
Posted 2 Sep 2024
Staff was nice, Rori was so helpful and kind! Our room was dated and the door needed to be fixed but we had family staying in another room which was beautiful and more up to date. The bed was hard, not very comfy at all.
Comment from Hotel Management
8 Sep 2024 by Abi, Hotel Management
Thank you for staying with us, we appreciate you staying with us.
