Ratings based on 988 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Colorado Springs
Posted 24 Jun 2024
Had a man who was without housing just camped out on the rear entrance with his liquor and smoking by the door. Room was in need of several repairs to holes in the wall, damage to furniture, and the curtains smelled from a previous smoker.
by A verified traveler
Posted 29 May 2024
by A verified traveler
Posted 21 May 2024
Checking was quick and easy. Was able to check in late. Customer service was on point.
They don’t have much parking and our key card wouldn’t open any side doors.
Comment from Hotel Management
31 May 2024 by Quality Inn & Suites Staff, Hotel Management
Thank you for taking the time to provide your feedback. We appreciate your business and look forward to seeing you again next time
by A verified traveler
Posted 13 May 2024
The property had been "rode hard and put away wet" as the expression goes. IT was in need of some deferred maintenance. The breakfast was pathetic. The lobby was furnished with random furniture. It just felt a bit sketchy. I have to say that the room was very clean and the bed was comfortable, but the rest of our experience was lack luster and we do not plan to return.
Comment from Hotel Management
19 May 2024 by Quality Inn & Suites Staff, Hotel Management
Thank you for taking the time to provide your feedback. We apologize for the issues you experienced during your stay. We will get this passed onto management to have these problems resolved
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
19 May 2024 by Quality Inn & Suites Staff, Hotel Management
Thank you for taking the time to fill out this survey. We apologize for any issues you may have experienced during your stay.
by A verified traveler
Posted 15 Apr 2024
Rooms weren't ready when I showed up
Comment from Hotel Management
25 Apr 2024 by Quality Inn & Suites Staff, Hotel Management
Thank you for taking the time to provide your feedback. We apologize for the delay upon check in. We appreciate your business and hope to see you again soon
by A verified traveler
Posted 13 Apr 2024
Comment from Hotel Management
9 May 2024 by Quality Inn & Suites Staff, Hotel Management
Thank you for taking the time to fill out this survey. We appreciate your business and look forward to seeing you again next time
by A verified traveler
Posted 9 Mar 2024
Dirty, smelled of smoke, no hot breakfast when it was advertised, the tv was broken and the elevator was broken
Comment from Hotel Management
15 Mar 2024 by Quality Inn Staff , Hotel Management
Thank you for your feedback. We apologize for the issues you experienced during your stay and will be passing this onto our upper management team
by A verified traveler
Posted 18 Feb 2024 on Hotels
Comment from Hotel Management
15 Mar 2024 by Quality Inn Staff , Hotel Management
Thank you for your feedback. We look forward to seeing you again soon
by A verified traveler
Posted 26 Jan 2024
Comment from Hotel Management
15 Mar 2024 by Quality Inn Staff , Hotel Management
Thank you for your feedback. We look forward to seeing you again soon
