Ratings based on 1,000 Verified Reviews
3.5 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jul 2023 on Orbitz
Good for price
by A verified traveler from Keller
Posted 25 Jul 2022 on Orbitz
It is funny that the only picture is of the pool that is closed permanently. the hotel is in very poor shape. It is old, dirty, and totally out of place in the area of town. I do not often leave a review but feel that need to this time. I cut my stay short and moved to another hotel. The staff was very nice.
by A verified traveler
Unreliable staff, poor guest info security
Posted 24 Jul 2022 on HotelsMy credit card was defrauded after trying to put a card on file. The staff were unresponsive to the manager's requests - poor communication resulted in delays and poor service. There are no door hangers to request cleaning service, so one must take the time to do so in person or by phone. Bad experience overall. They made only minimal efforts to make up for the violation and significant inconvenience of having credit card information stolen.
by A verified traveler
Terrible info security, unreliable staff
Posted 24 Jul 2022 on HotelsExperienced credit card fraud when trying to put a card on file.
Staff were unresponsive despite manager's requests. Communication problems.
Deposit waived, but that was not what I had requested.
Politeness, deposit waiver that was not asked for, and an extra hour on a late checkout does NOT make up for the inconvenience and violation of having credit card information stolen.
by A verified traveler
Worst hotel I’ve ever stayed in
Posted 23 Jul 2022 on HotelsThe most disgusting hotel I’ve ever stayed in. First room we got, 210, had dried blood on the hairdryer and pubic hair on the toilet and tub. We were given another room that was dirty and the end sunken. We were going to dinner and were told when we got back we would be given as many room keys as we wanted to find a room that was “suitable” enough. After 5 other dirty rooms we found the least disgusting. We stayed that night and then checked out and find another hotel. They do NOT adhere to any special cleaning and disinfecting practices.
by A verified traveler
Time to scrap this place.
Posted 21 Jul 2022 on HotelsThe room next door was rented to 6 teenagers that were loud and we’re up all night. My wife and I got zero sleep. Management wouldn’t do anything about it. Also the buildings exterior and ground were sorely neglected.
by A verified traveler
Posted 19 Jul 2022
I liked the staff providing a safe room for me after my reservations at another hotel were messed up
by A verified traveler
Great Staff
Posted 14 Jul 2022 on Hotelsby A verified traveler
Posted 13 Jul 2022 on Hotels
by A verified traveler
Posted 11 Jul 2022 on Hotels
Luke warm water, grungy building, semi-cold a/c
