Ratings based on 956 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Really easy & comfortable stay.
by A verified traveler from el paso
Posted 26 Nov 2024
by A verified traveler
Posted 26 Nov 2024
Room was spacious, staff was friendly. I enjoyed complimentary hot chocolate and the breakfast.
Comment from Hotel Management
27 Nov 2024 by Assistance General Manager , Hotel Management
Dear Karin,Thank you for taking the time to share your feedback from your most recent stay with us. We are delighted to hear that you enjoyed your stay!We look forward to seeing you on your next trip to Denver!
by A verified traveler
Posted 23 Nov 2024
I was put in a dirty room and the manager was supposed to take off the parking fee or give me points. aThe manager kept saying I understand but the words coming out of her mouth told a different story. After traveling thousands of miles checking into a room and then finding out that the sheets on the bed had not been changed having to move to another room the solution offered were totally unacceptable.
Comment from Hotel Management
23 Nov 2024 by Assistance General Manager , Hotel Management
Dear Darrell,We apologize for the issues you experienced during your stay. After reviewing the situation, we found the room to be in proper condition upon check-in. We understand your frustration and regret that our resolution did not meet your expectations. We value your feedback and will continue to improve our services
by A verified traveler
Posted 23 Nov 2024
Great accommodations. Friendly staff. Clean.
Comment from Hotel Management
25 Nov 2024 by Assistance General Manager , Hotel Management
We thank you for providing your feedback from your most recent stay with us. We are delighted to read you enjoyed your stay with us. We look forward to your next trip to Denver!
by A verified traveler from Albuquerque
Posted 22 Nov 2024
Great location for on and off the interstate, but away from the noise. We had a clean room, friendly front desk welcome and what looked to be a good variety at breakfast but we had other plans. I have already recommended to friends, and will stay again.
Comment from Hotel Management
23 Nov 2024 by Assistance General Manager , Hotel Management
Dear Amy,I would like to thank you for taking the time to provide your feedback from your most recent stay with us. We our thrilled we have met your expectations and truly enjoyed having you with us.If your travels bring you back to the Denver Area, we would love to welcome you back and provide our continuous exceptional Service
by A verified traveler
Posted 21 Nov 2024
We had a great experience here. The breakfast was delicious! The staff was awesome and the area was very nice!
Comment from Hotel Management
23 Nov 2024 by Assistance General Manager , Hotel Management
Dear Ryley I would like to thank you for taking the time to provide your feedback from your most recent stay with us. We our thrilled we have met your expectations and truly enjoyed having you with us.If your travels bring you back to the Denver Area, we would love to welcome you back and provide our continuous exceptional Service
by A verified traveler
Posted 18 Nov 2024
It was a fair stay. I was disappointed that I had to pay a $
10 parking fee. I have never paid a parking fee unless I was traveling via plane to keep my vehicle on hotel property. The bathrooms are a poor design, and the pull out bed is rough.
Comment from Hotel Management
18 Nov 2024 by ELIZABETH WALLIS - GUEST SERVICE MANAGER , Hotel Management
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.
by A verified traveler
Posted 17 Nov 2024
Very nice, excellent, convenient, clean
Comment from Hotel Management
18 Nov 2024 by ELIZABETH WALLIS - GUEST SERVICE MANAGER , Hotel Management
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.
by A verified traveler
Posted 15 Nov 2024
Wonderful hotel that we have stayed at many times!
Comment from Hotel Management
16 Nov 2024 by Assistance General Manager , Hotel Management
Dear Brian,We thank you for taking the time to provide us with your feedback. Each portion of the survey is taken into consideration. We are delighted to hear you enjoyed your stay with us and continued visits to our hotel! We look forward to your next trip to Denver to continue to strive with our exceptional service.
