Ratings based on 978 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
by A verified traveler from Pleasantville
Posted 2 Jan 2025
Have stayed here many times. Best location. Was upgraded to King Suite. Very nice.
Room needs a little more upgradiing.
Comment from Hotel Management
2 Jan 2025 by GM, Hotel Management
Dear Kathleen, We are honored to have your continued support and appreciate your feedback. Thank you for helping us understand what we can do better to maximize guest satisfaction, we will be sure to keep your sentiments in mind. It has been a pleasure having you with us and we hope to host you again soon. Best, Andra Alvarez, GM
by A verified traveler from Brighton
Posted 1 Jan 2025
Excellent service. The location was perfect! Walking distance to so many shops and restaurants.
Comment from Hotel Management
1 Jan 2025 by GM, Hotel Management
Dear Justin, We are absolutely thrilled to hear about your incredible experience! Ensuring guest satisfaction is our top priority, and we eagerly await your next visit! Best, Andra Alvarez, GM
by A verified traveler
Posted 30 Dec 2024
This was a great property in a gorgeous area of town. Totally walkable, gorgeous around the holidays. Katelyn at the front desk went out of her way for us - 5 stars!
Comment from Hotel Management
31 Dec 2024 by GM, Hotel Management
Dear Michael, It sounds like every aspect of your stay was great from start to finish; we are glad to hear it! Thank you for choosing our Hyatt House for your travel needs and for taking the time to sing our praises. Hosting you was our pleasure, and we hope to do so again anytime you need to return to Lakewood. Best, Andra Alvarez, GM
by A verified traveler
Posted 27 Dec 2024
Staff incredibly nice! We had a wonderful Christmas visit
Comment from Hotel Management
28 Dec 2024 by GM, Hotel Management
Dear Tonia, We are thrilled to have met your expectations and can't thank you enough for staying with us for your Christmas visit. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Andra Alvarez, GM
by A verified traveler
Posted 27 Dec 2024
Great suite had lots of fun
Comment from Hotel Management
27 Dec 2024 by GM, Hotel Management
Dear Amari, We appreciate your review and recommendation. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon. Best, Andra Alvarez, GM
by A verified traveler
Posted 24 Dec 2024
Comment from Hotel Management
26 Dec 2024 by GM, Hotel Management
Dear francisco, Thank you for sharing this review, and we welcome you to visit us again anytime! Best, Andra Alvarez, GM
by A verified traveler from Niagara Falls
Posted 23 Dec 2024
Great stay
Comment from Hotel Management
23 Dec 2024 by GM, Hotel Management
Dear roderick, We love to see five stars on our review ratings! Thank you so much for taking the time to let us know that you had an exceptional experience. We enjoyed hosting you and hope you find a reason to visit again soon. Best, Andra Alvarez, GM
by A verified traveler
Posted 17 Dec 2024
Absolutely loved this place. Breakfast was delicious! Had so many different options. Room was clean! Near shopping area and restaurant within walking distance so that was a plus. Was very impressed and would definitely stay here again!!
Comment from Hotel Management
18 Dec 2024 by GM, Hotel Management
Dear Jazmin, Thank you so much for your delightful review! We are genuinely grateful when our guests share their experiences and we're thrilled to hear you loved your stay at our Hyatt House! Your satisfaction is our top priority, and your kind words truly resonate with us. We warmly invite you to visit us again in the future. Best, Andra Alvarez, GM
by A verified traveler
Posted 13 Dec 2024
Comment from Hotel Management
14 Dec 2024 by GM, Hotel Management
Dear Brenda, We appreciate this outstanding rating. It was our pleasure to host you, and we hope to do so again soon. Best, Andra Alvarez, GM
