Ratings based on 1,083 Verified Reviews

3.5 out of 5
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jan 2025
2 out of 5
by A verified traveler

Posted 7 Jan 2025
The stay was ok. All staff was super kind. Amenities were ok and cleanliness was lacking.
Comment from Hotel Management
8 Jan 2025 by General Manager, Hotel Management
Dear Isabel,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our fantastic staff, we are surprised and disappointed you had concerns with the cleanliness of the room. Please know we pride ourselves on our spotless accommodations, so we apologize that this wasn't your experience. Your comments are important to us and will be reviewed with the team to ensure we always offer our best. We look forward to welcoming you back and impressing you with our improvements.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2025
4 out of 5
by A verified traveler

Posted 2 Jan 2025
Affordable prices, and everything is within a 20 minute drive.
Comment from Hotel Management
5 Jan 2025 by General Manager, Hotel Management
Dear Vianna,Thank you for choosing Holiday Inn Denver East and sharing your review. We are happy to hear our value and location met the mark during your recent stay! It was a pleasure to host you, and we look forward to welcoming you back on your next visit.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Dec 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Dec 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Dec 2024
2 out of 5
by A verified traveler

Posted 16 Dec 2024
I would have liked to know that parking wasn’t free. Also, since our neighbors smoked on their balcony/ hotel room it made our hotel room stink from their smoke. Also, the employees were not very friendly.
Comment from Hotel Management
17 Dec 2024 by General Manager, Hotel Management
Dear Isaac,Thank you for sharing your feedback. It’s disappointing to hear that your experience did not meet your expectations. Please know that our parking rate is listed online for your convenience. Ensuring a comfortable, pleasant environment for all guests is a priority, and your comments will be addressed to improve future visits. We hope to welcome you back for a much-improved stay.
4 out of 5
by A verified traveler

Posted 15 Dec 2024
Good experience and good housekeeping!! Would stay here again! Thanks
Comment from Hotel Management
15 Dec 2024 by General Manager, Hotel Management
Dear Michael,Thank you for your review. We're thrilled you thoroughly enjoyed your stay and appreciate you mentioning our hospitable team. It was a pleasure having you here, and we look forward to your return!
4 out of 5
by A verified traveler

Posted 14 Dec 2024
Hotel has shuttle but inly for a 2 mile radius. Otherwise, car rental, uber or RTD. Easy check in or out. Frint desk staff was helpful Restaurant service was good Amy was our server.
Comment from Hotel Management
15 Dec 2024 by General Manager, Hotel Management
Thank you for choosing Holiday Inn Denver East to host your recent stay; it was a pleasure to welcome you. We're happy to hear that you appreciated the excellent hospitality our front desk and restaurant team provided; we will be sure to pass along your kind words! Thank you for taking the time to share your review, and we hope to have the opportunity to host your next visit to the Denver area.