Ratings based on 853 Verified Reviews
3.1 Room cleanliness
3.1 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jan 2025
I enjoyed my stay with you guys and the guest service front desk staff named Dee was beyond excellent with great customer service! I would enjoy staying again at this Hotel.
by A verified traveler
Posted 25 Dec 2024
by A verified traveler
Posted 16 Dec 2024
by A verified traveler
Posted 15 Dec 2024
by A verified traveler
Posted 10 Dec 2024
So nasty
Comment from Hotel Management
11 Dec 2024 by Hotel Management, Hotel Management
Dear Lupita,Thank you for sharing your feedback. We deeply regret that your experience did not meet expectations. Cleanliness and guest satisfaction are top priorities, and your comments will be addressed with our team to ensure improvements. We value your input and hope for the opportunity to provide a better experience in the future.Sincerely,Hotel Management
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 18 Nov 2024
There were roaches in the room I need a confirmation of the refund immediately
Comment from Hotel Management
20 Nov 2024 by Hotel Management , Hotel Management
Dear Carlos, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 27 Oct 2024
The room was very dirty and dusty. There was hair everywhere in the room. Even under the sheets of the bed. I would not ever recommend to anyone especially with kids. Not even properly breakfast. So disappointed!
Comment from Hotel Management
28 Oct 2024 by Hotel Management, Hotel Management
Dear Rahel, Thank you for taking the time to provide feedback about your recent stay. We understand the importance of a fresh and clean hotel experience and sincerely apologize that we did not meet your expectations in this regard. We are currently conducting a thorough review of our housekeeping procedures to ensure that we consistently adhere to the highest standards of cleanliness. Your input is greatly appreciated, and we look forward to welcoming you back and providing you with the exceptional experience you deserve.Sincerely,Hotel Management
by A verified traveler
Posted 21 Oct 2024
This is the worst property i have ever booked. It was so worst that i had to change my stay to other property
Comment from Hotel Management
21 Oct 2024 by Hotel Management, Hotel Management
Dear Raviraj, Thank you for your candid review; we apologize if your stay was anything other than perfect. Your experience is not representative of our usual performance, and we genuinely regret not meeting your expectations. We hope you will consider staying with us again. We would love to provide you with the outstanding stay you deserve.Sincerely,Hotel Management
