Ratings based on 994 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 May 2024
The Hotel is very nice and I enjoyed the room a lot. They were going through obvious renovations and on my floor the paint thinner smell was quit strong. The grounds around the hotel are dirty and unkept.
Comment from Hotel Management
28 May 2024 by Owner, Hotel Management
Doug, thank you for taking the time to leave us review. We appreciate the constructive feedback about the cleanliness, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.
by A verified traveler
Posted 27 Apr 2024
The stuff at the desk was nice. The bathroom had a stickey floor. The lamp next to the bed didn't work. The shampoo and conditioner in the shower were empty. I went outside to my vehicle to get something and a ticket was on my windshield that said scan this QR code to pay your parking fee. I took the ticket inside to the desk and asked why this was placed on my car. They said it was something new that they have. I said i have stayed here many times and never paid for parking before and now its $20 per vehicle that you can not pay inside. You have to pay it online. The time before i stayed i had issues with my room that they fixed and i thought ok maybe they over looked a few things but this time the issues did not get fixed or replaced and now you pay for parking. I will not return. There are many more hotels around this area that have free parking even with security that i will be staying at next time i need a hotel in the area.
Comment from Hotel Management
2 May 2024 by Owner, Hotel Management
Thank you for taking the time to share your feedback about your recent stay, Shawn. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.
by A verified traveler
Posted 21 Apr 2024
Staff was very friendly and helpful when checking in. Would definitely book again
Comment from Hotel Management
22 Apr 2024 by Owner, Hotel Management
Sarah, we appreciate you taking the time to review us. We are very glad to see our staff resulted in you having a great stay. Safe travels, and please come see us again in the future!
by A verified traveler
Posted 13 Apr 2024
Awesome
Comment from Hotel Management
15 Apr 2024 by Owner, Hotel Management
Charles, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
by A verified traveler
Posted 3 Mar 2024 on Orbitz
Awesome hotel !!
Comment from Hotel Management
4 Mar 2024 by Owner, Hotel Management
Thank you very much for your positive feedback! We hope to serve you again in the future.
by A verified traveler
Did Not Knock came right In..
Posted 1 Mar 2024 on HotelsThe Guy who checked me in was great, the parking cost me $10 to park there. Then we get into our room and while my wife was using the restroom the maintenance guy just walked in our room didn’t knock I was in my towel and my wife was using bathroom . Walked right in and when I stopped him from walking in bathroom. He got mad and didn’t believe me when I said I checked in. He then stood right there and called to verify that I was supposed to be there. In my towel. Then he said well I’m just putting these stickers on the mirror in bathroom and walked into the bathroom while my wife was in there. We went to front desk and spoke to the woman that was there now and she did not care if he did what he did and just said I’ll tell the manager, very rude. We packed up our stuff and without a sorry or a refund from the Hotel we left. We will be speaking to a lawyer . Was excited to stay there until the intruder maintenance guy and rude front desk person…..besides that the rooms were cool for the couple hours we were there. .
Comment from Hotel Management
4 Mar 2024 by Owner, Hotel Management
Thank you for taking the time post about your experience, Christopher. We take every review seriously and believe this experience deserves additional attention. Please reach out to us directly to further discuss this offline. You can ask to speak to our General Manager Rachael U. Thank you.
by A verified traveler
Hotel stinks.
Posted 9 Feb 2024 on HotelsMotel has not been maintained. It's run down and the hall wreak of curry.
Comment from Hotel Management
12 Feb 2024 by Owner, Hotel Management
Thank you for taking the time to share your feedback about your recent stay, Scott. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.
by A verified traveler
Hallways stink!
Posted 8 Feb 2024 on HotelsOur group (6 rooms) stayed there 5 years ago and loved it. We were very disappointed with our recent experince there. It was run down and wreaked of curry in the hallways. We won't go back!
Comment from Hotel Management
12 Feb 2024 by Owner, Hotel Management
Thank you for taking the time to review us. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.
by A verified traveler
Posted 8 Feb 2024
Comment from Hotel Management
21 Mar 2024 by Owner, Hotel Management
Nick, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
by A verified traveler
Posted 3 Feb 2024
Clean and food service
Comment from Hotel Management
5 Feb 2024 by Owner, Hotel Management
Thank you very much for your positive feedback! We hope to serve you again in the future.
