Ratings based on 976 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Rica Rendon, Sales Director, Hotel Management
Dearest Daragh,We take pride in our services and work hard to ensure that every customer has a positive experience with us. It's reviews like yours that motivate us to continue providing the best possible service to our customers. We hope to see you again soon.
by A verified traveler
Posted 16 Nov 2024
There was nothing fancy about this hotel, which was fine. The breakfast was good. The bed was comfortable. The only problem was parking. There seemed to be a limited number of spaces and from my room I could not see the car. I would and probably will stay here again when I go to Anschutz.
Comment from Hotel Management
18 Nov 2024 by Emma, Hotel Management
Dear Donna,Thank you for your feedback! We're pleased to hear that you enjoyed the breakfast and found the bed comfortable. We appreciate your comment regarding parking and apologize for any inconvenience it may have caused. Your feedback helps us to evaluate and improve our guest experience. We're glad to know that you'd consider staying with us again when you visit Anschutz. If there's anything we can do to make your next stay even better, please don't hesitate to let us know.
by A verified traveler
Posted 13 Nov 2024
The room was never cleaned and things were never refilled.
Comment from Hotel Management
14 Nov 2024 by elsa, Hotel Management
We sincerely apologize that your experience did not meet your expectations. Your feedback is invaluable to us, and we are committed to addressing the issues you encountered to ensure a more enjoyable stay for all our guests. We truly hope for the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.
by A verified traveler
Posted 7 Nov 2024
It was a nice hotel and worked perfect for our stay
Comment from Hotel Management
8 Nov 2024 by elsa, Hotel Management
We're thrilled to hear that you had a positive experience with us! Your feedback means the world to us, and we're delighted to know that you enjoyed your time at our hotel. We look forward to welcoming you back in the future and providing you with another wonderful stay.
by A verified traveler from Rudhmore
Posted 3 Nov 2024
Always smell clean and people really gentle
Comment from Hotel Management
4 Nov 2024 by Rica Rendon, Sales Director, Hotel Management
Dearest Karla,We take pride in our services and work hard to ensure that every customer has a positive experience with us. It's reviews like yours that motivate us to continue providing the best possible service to our customers. We hope to see you again soon.
by A verified traveler from Rudhmore
Posted 3 Nov 2024
Love it always smell clean !!! Quiet place!!! Nice people working there!! We stay 9 days people are trained gently, thanks
Comment from Hotel Management
4 Nov 2024 by Rica Rendon, Sales Director, Hotel Management
Dearest Karla,Your review means a lot to us and is a true testament to the hard work and dedication of our team. We're honored to have earned your trust and loyalty, and we look forward to serving you again in the future.
by A verified traveler from Marietta
Posted 1 Nov 2024
Very accessible to the VA
Comment from Hotel Management
3 Nov 2024 by elsa, Hotel Management
We're thrilled to hear that you had a positive experience with us! Your feedback means the world to us, and we're delighted to know that you enjoyed your time at our hotel. We look forward to welcoming you back in the future and providing you with another wonderful stay.
by A verified traveler from Denver
Posted 26 Oct 2024
Great
Comment from Hotel Management
28 Oct 2024 by Rica Rendon, Sales Director, Hotel Management
Dearest Corisha,We strive to provide exceptional service to all of our customers, and it's always rewarding to hear that we've succeeded in doing so. We're glad that our services met your expectations, and we're happy to have met your expectations.
by A verified traveler
Posted 25 Oct 2024
Room was nice. However the bathroom sink needs to be unclogged and the carpet needs cleaning. Seems to be the way of management these days. These are management issues, not housekeeping. Management decides when carpets are shampooed.
Comment from Hotel Management
25 Oct 2024 by Rica Rendon, Sales Director, Hotel Management
Dearest Robin,Thank you for taking the time to leave a review. We appreciate your feedback and are taking this into consideration on how we can improve our services to better meet your expectations. We hope to have the chance of hosting you again soon in a much better experience.
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Rica Rendon, Sales Director, Hotel Management
Dearest Kathryn,We strive to provide exceptional service to all of our customers, and it's always rewarding to hear that we've succeeded in doing so. We're glad that our services met your expectations, and we're happy to have met your expectations.
