Ratings based on 693 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
I recently had a stay at a hotel that left much to be desired. Upon arrival, the check-in process was frustratingly slow, with long lines and only one staff member on duty. The front desk seemed disorganized, which set the tone for my stay.
When I finally made it to my room, I noticed several issues right away. The bathroom wasn’t as clean as I expected, and the air conditioning unit made a constant rumbling noise that kept me awake at night. I tried to reach out to the front desk for assistance, but my calls went unanswered for a while.
Additionally, the amenities advertised were lacking. The complimentary breakfast was underwhelming, with limited options and few seating arrangements available. It seemed like they hadn’t anticipated the number of guests, leading to a cramped and chaotic atmosphere.
I also experienced issues with the Wi-Fi connectivity; it was spotty at best, making it difficult for me to get any work done. Not to mention, the staff's lack of attentiveness during my stay further compounded my frustrations. I encountered a few team members who were unhelpful or seemed indifferent to my concerns.
Overall, this particular hotel didn’t meet my expectations. While it had potential, the combination of poor service, cleanliness issues, and inadequate amenities left me disappointed. I hope that management takes these concerns seriously and makes the necessary improvements for future guests. After all, a pleasant stay starts with attentive staff and well-maintained
by A verified traveler
Posted 20 Nov 2024
Had everything that we needed for an early flight.
by A verified traveler
Posted 19 Nov 2024
Chill.
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by A verified traveler
Posted 18 Nov 2024
Excellent accommodations!!!
by A verified traveler
Posted 16 Nov 2024
Recommend to stay in here. Perfectly maintained and well equipped.
by A verified traveler
Posted 15 Nov 2024
This must be a newer hotel, either way the room was very clean! My biggest complaint with hotels is the shower not draining, but not here! Appreciate the airport shuttle and the breakfast too. Would stay here again.
by A verified traveler
Posted 14 Nov 2024
by A verified traveler
Posted 10 Nov 2024
by A verified traveler
Posted 5 Nov 2024
Very professional and courteous front desk check in and assistance.
by A verified traveler
Posted 4 Nov 2024
Great place to layover. My go to in Denver. Thanks!
