Ratings based on 3,354 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Colorado Springs
Posted 21 Nov 2024
I liked 24 hour shuttle to airport
by A verified traveler
Posted 20 Nov 2024
The property needs updating. Old cloth chair in my room. Carpets need to be shampooed more often. Girl at front desk wearing a bun in her hair not friendly . I wish that hotels went back to practicing Covid standards where rooms were more disinfected and cleaned better.
Comment from Hotel Management
20 Nov 2024 by Front Desk Agent , Hotel Management
Thank you for sharing your feedback. We are sorry for the inconvenience caused to you. We will be working more closely with our performances as employees will be meet expectations. We will be addressing your concerns on rooms statues and make sure they are well prepped.
by A verified traveler from Brighton
Posted 19 Nov 2024
Staff was excellent
Comment from Hotel Management
20 Nov 2024 by Front Desk Agent , Hotel Management
Thank you for staying with us and we are so happy to know you enjoyed your stay. We hope to see you again soon. Till next time and have a wonderful holiday.
by A verified traveler
Posted 18 Nov 2024
Parking was horrible.
Comment from Hotel Management
18 Nov 2024 by Front Desk Agent , Hotel Management
Thank you for staying with us and leaving a response. We are sorry parking was not best suited for you. We will be relaying this concern and have it handled accordingly. We do hope for a second time around booking where we will modify your next upcoming future stay.
by A verified traveler
Posted 13 Nov 2024
We had a wonderful stay, loved the outdoor fire pits and heat lamps, however, propane was low so wasn’t as warm as expected.
Beautiful property with friendly staff!
Comment from Hotel Management
16 Nov 2024 by Front Desk Agent , Hotel Management
Thank you for staying with us and glad to see all was well serviced and comfortable for. we certainly hope to see you more in near future stays and have a wonderful rest of your day.
by A verified traveler
Posted 13 Nov 2024
The room was clean and quiet. Would definitely be back.
Comment from Hotel Management
16 Nov 2024 by Front Desk Agent , Hotel Management
Thank you for staying with us and glad to see all was well serviced and comfortable for. we certainly hope to see you more in near future stays and have a wonderful rest of your day.
by A verified traveler from Amarillo
Posted 11 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Front Desk Agent, Hotel Management
Thank you for sharing such wonderful reviews and responds with us. We have enjoyed your business, and we certainly look forward to another yet wonderful booking with us. Glad to see all was well and comfortable for you stay and well put together.
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Front Desk Agent, Hotel Management
We are sorry that we were not able to meet your standards requirements upon arrival. We will be looking into this case and have any source of complaints handled accordingly. We will make sure to improve on a next time around booking with us again.
by A verified traveler
Posted 10 Nov 2024
Property needs upgrading, but I think they are working on that and found it a good value. Staff was very nice and helpful and the shuttle worked out well for me. I would stay again!
Comment from Hotel Management
10 Nov 2024 by Front Desk Agent, Hotel Management
Thank you very much kindly for such wonderful hospitality with us. We are indeed in looking for upgrading the hotel but otherwise we are most happy to see you had a comfortable stay and was to your likings. We hope to see more bookings in near future stays.
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Front Desk Agent, Hotel Management
Thank you for sharing your delights with us and we hope for nothing but the best for you. We totally hope to spend more time with you in near future stays, where we provide any possible necessary comfort and relaxation here at AmericInn. Till next time and have a wonderful day ahead.
