Ratings based on 768 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 20 Nov 2024
.
Comment from Hotel Management
21 Nov 2024 by Sharma RediResponse Specialist, Hotel Management
Hello Brisbeyn, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES DENTON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist
by A verified traveler
Posted 12 Nov 2024
The room was very nice and clean. Enjoyed our stay.
Comment from Hotel Management
13 Nov 2024 by Sharma RediResponse Specialist, Hotel Management
Thank you for taking the time to write about experience at the RED ROOF INN & SUITES DENTON. Lannie, I am thrilled to hear that the room was very nice and clean, and you enjoyed your stay. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Lannie, and can't wait to see you back at Red Roof soon, where we can continue to offer you a very nice and clean stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist
by A verified traveler
Posted 11 Nov 2024
Clean staff was very cordial and professional
Comment from Hotel Management
13 Nov 2024 by Sharma RediResponse Specialist, Hotel Management
Thank you for taking the time to write about experience at the RED ROOF INN & SUITES DENTON. Nickie, I am happy to hear that you found our hotel to be clean, and our staff to be very cordial and professional. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Nickie, and can't wait to see you back at Red Roof soon, where we can continue to offer you a clean stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Toujana RediResponse Specialist, Hotel Management
Hello Maryrose, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Denton and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,ToujanaRed Roof Management RediResponse Specialist
by A verified traveler
Posted 4 Nov 2024
It was a decent property for our needs. The room ok - the bedspread was nice, but the pillows were extremely flat. The extra door lock for security was missing the bolted portion attached to the door, so there was no way to secure the room other than the electronic - luckily I brought my portable lock.
Comment from Hotel Management
13 Nov 2024 by Oshane RediResponse Specialist , Hotel Management
Dear Rewa, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN & SUITES DENTON regarding the convenience and nice bed spread. However, I do apologize for the pillows not being up to your standards along with the other inconveniences highlighted with the room. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist
by A verified traveler
Posted 3 Nov 2024
Everything
Comment from Hotel Management
17 Nov 2024 by Sharma RediResponse Specialist, Hotel Management
Thank you for taking the time to write about experience at the RED ROOF INN & SUITES DENTON. Mary, I am happy to hear that you were pleased with everything. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Mary, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
10 Nov 2024 by Nishaye RediResponse Specialist, Hotel Management
Dear Vickie, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Denton and I appreciate your 3/5 score following your stay. We aim to deliver a positive experience for all our guests and we’re happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
7 Nov 2024 by Carla RediResponse Specialist, Hotel Management
Dear Mary,Thanks for sharing this perfect rating. Our goal at the Red Roof Inn & Suites Denton is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, prompting your 5/5. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We appreciate your business and we hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area. Sincerely,CarlaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 26 Oct 2024
It was inexpensive so I couldn’t expect too much. Floor in the room was beat up. Edges were messed up and some of the planks were loose.
Sheets were clean. Bed was decent. Shower was clean. Good water pressure.
Check in was done through an outside window due to the late time of arrival.
Comment from Hotel Management
4 Nov 2024 by LaTunde RediResponse Specialist, Hotel Management
Dear Brad,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES DENTON. At Red Roof we are happy to know that the shower was clean, the water pressure was good and all the positives that you highlighted. However, regarding your comment of the beat up floor, the edges and the planks, these will be taken into consideration. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
