Ratings based on 390 Verified Reviews
3.2 Room cleanliness
3.4 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
In the midst of a remodel with unlocked building doors giving access to whoever wanted to come in and general level of disarray. It was fine for a limited stay for less than surrounding properties.
Comment from Hotel Management
19 Nov 2024 by Guest Relation Management, Hotel Management
Hi James,Thank you for sharing your feedback. We understand that a comfortable and safe stay is important, and we are actively working to address these issues as part of our remodeling process. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
by A verified traveler
Posted 15 Nov 2024
Rooms are smaller that what it looks in the picture
Comment from Hotel Management
19 Nov 2024 by Guest Relation Management, Hotel Management
Hi Rosalinda,Thank you for your feedback. We strive to provide accurate representations of our rooms, and we understand how important it is to have a clear idea of what to expect. Your comments will be shared with our team to ensure improvements moving forward. We hope to have the opportunity to welcome you again and provide a more satisfying experience.
by A verified traveler
Posted 12 Nov 2024
I loved how quiet this property was. I felt safe inside knowing there was always someone at the desk. The free breakfast was nice too
Comment from Hotel Management
13 Nov 2024 by Guest Relation Management, Hotel Management
Hi Samuel,Thank you for sharing your feedback regarding your recent stay at Quality Inn Denton! We're so glad to hear that you enjoyed the quiet atmosphere of our property and felt safe throughout your stay. It’s great to know that our staff at the front desk contributed to that sense of security. We're also happy you appreciated the free breakfast—it’s always nice to start the day with a good meal! We look forward to welcoming you back for another peaceful and comfortable stay in the future.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Guest Relation Management, Hotel Management
Hi Andy,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
by A verified traveler
Posted 9 Nov 2024
Room right by the elevator
Comment from Hotel Management
12 Nov 2024 by Guest Relation Management, Hotel Management
Hi Anthony,Thank you for your feedback. We understand that noise from the elevator can be disruptive, and we will make sure to consider this in future room assignments. If you choose to stay with us again, please let us know your preferences, and we'll do our best to accommodate you in a quieter location. We appreciate your understanding and hope to have the chance to improve your experience next time.
by A verified traveler
Posted 9 Nov 2024
Very nice place to stay!
Comment from Hotel Management
12 Nov 2024 by Guest Relation Management, Hotel Management
Hi Robert,Thank you so much for your kind words! We're thrilled to hear that you had a great stay at Quality Inn Denton. Our team works hard to ensure every guest has a comfortable and enjoyable experience, and it's wonderful to know that we met your expectations. We look forward to welcoming you back soon.
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Guest Relation Management, Hotel Management
Hi Raven,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Guest Relation Management, Hotel Management
Hi Micah,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.
by A verified traveler
Posted 30 Oct 2024
For the person that checked us in to be so insistant about telling us 4 times that smoking and pets werent allowed, the hallways smell pretty bad. Luckily, the rooms did not smell bad, were pretty clean and comfy. Its a value hotel and fine for a one night stay.if you go in with the right expectations, you want be disappointed.
Comment from Hotel Management
30 Oct 2024 by Guest Relation Management, Hotel Management
Hi Kaytlyn,Thank you for sharing your feedback with us. We appreciate your comments regarding the check-in experience and the emphasis on our no smoking and pet policy. We understand the importance of maintaining a pleasant environment, and we will address your concerns about the smell in the hallways with our team to ensure a better experience for future guests. We’re glad to hear that your room was clean, comfortable, and met your expectations, especially given the value we strive to provide. Your advice about setting the right expectations is helpful, and we hope it encourages future guests to have a positive experience as well. Thank you again for your feedback, and we hope to welcome you back for another stay in the future!
by A verified traveler
Posted 20 Oct 2024
I enjoyed how clean it was. Staff where great.
Comment from Hotel Management
22 Oct 2024 by Guest Relation Management, Hotel Management
Hi Corner,Thank you for your feedback regarding your recent stay at Quality Inn Denton. We're thrilled to hear that you enjoyed the cleanliness of the property and found our staff to be great. Providing excellent service and a welcoming environment is always our top priority. We hope to have the pleasure of welcoming you back for another wonderful stay soon!
