Ratings based on 882 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from New Caney

Posted 24 Sep 2024
Front desk was very helpful on service, property has several dining locations within walking distance very convenient
Comment from Hotel Management
25 Sep 2024 by Chelisa Front desk manager, Hotel Management
Thanks for the review, We hope to see you again.
5 out of 5
by A verified traveler

Posted 30 Aug 2024
Comment from Hotel Management
31 Aug 2024 by BW, Hotel Management
Good morning Yolanda,Thank you for staying with us. I hope you reach home safely. Have a nice weekend. Maybe we will see you again.
5 out of 5
by A verified traveler

Posted 22 Aug 2024
Great hotel, very comfortable
Comment from Hotel Management
23 Aug 2024 by BW, Hotel Management
Good morning,It was truly a pleasure having you stay with us. I wanted to personally reach out to you and thank you for your business. Have a wonderful week and I hope to welcome you back soon!
5 out of 5
by A verified traveler

Posted 18 Aug 2024
Very good value for money. Staff were very friendly and we enjoyed the breakfast. Convenient location.
Comment from Hotel Management
18 Aug 2024 by Chelisa Front Desk Manager, Hotel Management
Thanks for staying with us, We hope to see you again.
4 out of 5
by A verified traveler

Posted 25 Jul 2024
Great stay! Very nice staff who were accommodating.
Comment from Hotel Management
26 Jul 2024 by BW, Hotel Management
Good morning Charnele,Thank you for staying with us. Really appreciate you taking the valuable time to write a review for our hotel. We glad you enjoy your stay.
5 out of 5
by A verified traveler

Posted 23 Jul 2024
Comment from Hotel Management
13 Aug 2024 by BW, Hotel Management
Good morning,Thank you for staying with us. I hope you enjoyed your stay. May see you again.Thank you.
4 out of 5
by A verified traveler

Posted 22 Jul 2024
Great property, seemed clean and the staff was amazing! Whoever checked us in was super accommodating and even let me do my virtual interview in the conference room since we were early and our room was ready yet. Only negative is that people were smoking right in front of the door when we walked in and breakfast should be served until at least 10am.
Comment from Hotel Management
28 Jul 2024 by Chelisa Front Desk Manager, Hotel Management
Thanks for the review, We hope to see you again.
5 out of 5
by A verified traveler

Posted 6 Jul 2024
Comment from Hotel Management
27 Jul 2024 by Chelisa Front Desk Manager, Hotel Management
Thanks for staying with us we hope you enjoyed your stay
5 out of 5
by A verified traveler

Posted 5 Jul 2024
Comment from Hotel Management
26 Jul 2024 by BW, Hotel Management
Good morning John,Thank you for staying with us. We glad you enjoyed your stay. Have a great weekend. May see you soon.
5 out of 5
by A verified traveler

Posted 27 Jun 2024
Best Western provided us a great stay. It was clean and service was good. It is close to UNT and is conveniently located close to food and shopping.
Comment from Hotel Management
28 Jun 2024 by Chelisa Front Desk Manager, Hotel Management
Thanks for staying with us, We hope to see you again.