Ratings based on 76 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
We just had a six-night stay at the Pavilions Bali two bedroom pool villa. Staff were genuinely warm and helpful, it made us feel so welcomed. The villa grounds are a nice and quiet retreat from the buzz of Sanur. The breakfast is served in the villa with a good variety of options to choose from. In-room dining is a life saver during rainy weather when staying in the villa was a better option. Food was carefully prepared and very delicious. The mall is across the street and dining outlets are plenty up and down and main road. The Sanur beach is just a short stroll away. The only small gripe was the wooden door to the villa was a bit old and did not lock easily. The mini kitchen facilities were a bit run down and really needed an overhaul. Other than this, everything else was perfect!!
Comment from Hotel Management
23 Dec 2024 by Simona , Hotel Management
Dear Shu Wei , Greetings from The Pavilions Bali!We were delighted to read that you took full advantage of your stay in our peaceful little oasis, right in the heart of Sanur. Our culinary team was equally thrilled to read your praise for our in villa dining experience. We also appreciate your constructive feedback and are pleased to share that our Two Bedroom Pool Villas will be undergoing a full revamp in the new year - stay tuned for more news!We hope to welcome you back to the Island of the Gods very soon.Warmest Regards,Simona & The Pavilions Bali family
by A verified traveler
Posted 17 Oct 2024
by A verified traveler
Posted 22 Aug 2024 on Hotels
by A verified traveler
Posted 16 Jul 2024
Quiet place in a busy place. Next to crowdy Icon Bali while not made you feel you are at the country side with only wind and birds. The villa is clean and greenery and lovely little lizard sunbathing. We attended the cooking class where basically it is a private class with a great chef taught us thru how balinese dishes are made. This gives us better cooking experience than those mass cooking schools. The villa manager was a nice guy that we felt the warmth and learnt the history of the villa.
Comment from Hotel Management
20 Jul 2024 by Warmest Regards, Simona & The Pavilions Bali famil, Hotel Management
Dear Mak-Ham, Greetings from The Pavilions Bali!We were delighted to read that you took full advantage of your stay in our peaceful little oasis, right in the heart of Sanur. Thank you for highlighting the exceptional service received from our team members, our Chef was particularly thrilled to read your kind commendation for our Balinese cooking class.We hope to welcome you back to the Island of the Gods in a future occasion!Warmest Regards,Simona & The Pavilions Bali family
by A verified traveler
Posted 30 Jun 2024
Great villas, perfect size so much room, and good value for money ! Highly recommend!
Comment from Hotel Management
14 Jul 2024 by Simona & The Pavilions Bali family, Hotel Management
Dear Catharine,Greetings from The Pavilions Bali!Thank you for the glowing feedback, it’s lovely to read hoe much you enjoyed our private and spacious Balinese villas.We look forward to welcoming you back in a future occasion.Warmest Regards,Simona & The Pavilions Bali family
by A verified traveler
Posted 26 Jun 2024 on Hotels
Comment from Hotel Management
2 Jul 2024 by Simona & The Pavilions Bali family, Hotel Management
Dear Philippa,Greetings from The Pavilions Bali!Thank you sharing your feedback, I sincerely regret that your Pavilions experience did not measure up to your expectations, especially with regards to our private pool villas and overall resort condition.I would have appreciated you sharing further details to be able to address any specific problem areas, please do not hesitate to reach out to info.bali@pavilionshotels.com for any further clarifications.Warmest Regards,
by A verified traveler
Superb address
Posted 26 Jun 2024 on HotelsReally a hidden gem in busy Sanur. Secluded, elegant villas in a beautiful garden.
And really cost competitive,
Comment from Hotel Management
2 Jul 2024 by Simona & The Pavilions Bali family, Hotel Management
Dear Patrick,Greetings from The Pavilions Bali!Thank you for this wonderful review about your recent Pavilions experience.We hope that we will not have to wait too long to welcome you back to our corner of paradise.Warmest Regards,
by A verified traveler
Posted 17 Jun 2024 on Wotif
First stay at pavilions and I must say I am very impressed.could not fault a single thing .I would give 6 stars if I could
Comment from Hotel Management
24 Jun 2024 by Simona & The Pavilions Bali famil, Hotel Management
Dear Kevin,Greetings from The Pavilions Bali!Thank you for this wonderful review about your recent Pavilions experience.We hope that we will not have to wait too long to welcome you back to our corner of paradise.Warmest Regards,
by A verified traveler
Posted 9 Jun 2024
Comment from Hotel Management
2 Jul 2024 by Simona & The Pavilions Bali family, Hotel Management
Dear Rhys,Greetings from The Pavilions Bali!Thank you sharing your feedback, I sincerely regret that your Pavilions experience did not measure up to your expectations, especially with regards to our private pool villas and overall resort condition.I would have appreciated you sharing further details to be able to address any specific problem areas, please do not hesitate to reach out to info.bali@pavilionshotels.com for any further clarifications.Warmest Regards,Simona & The Pavilions Bali family
by A verified traveler
Posted 2 Mar 2024
Beautiful resort, wonderful staff, beautiful grounds and amazing villa
Comment from Hotel Management
9 Mar 2024 by Simona & The Pavilions Bali family, Hotel Management
Dear Donnalee, Greetings from The Pavilions Bali! Thank you for this lovely review, we are happy to read how much you enjoyed our services and facilities. We look forward to welcoming you back to our "Heaven on Earth". Warmest Regards,Simona & The Pavilions Bali family
