Ratings based on 168 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Leicester
Posted 5 Jan 2025
We had a really lovely stay for 5x days before Christmas.
The staff were very friendly and couldn’t do enough for us.
Highly recommended.
Comment from Hotel Management
6 Jan 2025 by Author, Hotel Management
Dear Kenny Whomsley
"Om Swastiastu" Warmest greetings from The Alantara Sanur, honoring Bali's Cultural Heritage.
Thank you so much for your kind words! We are thrilled to hear that you had a lovely stay with us before Christmas. It’s wonderful to know that our team was able to provide you with friendly and attentive service, as we always aim to make every guest’s experience special. Your recommendation means a lot to us, and we are truly grateful for your positive feedback. We hope to welcome you back in the near future for another enjoyable stay
Best regards
Wisnu Wardana
Asst. Front Office Manager
by A verified traveler
Posted 23 Dec 2024
Incredible stay. Felt just like at home
Comment from Hotel Management
24 Dec 2024 by Author, Hotel Management
Dear Silvia Ortega
"Om Swastiastu" Warmest greetings from The Alantara Sanur, honoring Bali's Cultural Heritage.
Thank you so much for your kind words! We’re thrilled to hear that you had an incredible stay and felt right at home with us. It’s our goal to provide a comfortable and welcoming environment for all our guests, and we’re so glad we could meet your expectations. We look forward to welcoming you back for another wonderful experience
Best regards
Wisnu Wardana
Asst. Front Office Manager
by A verified traveler
Posted 24 Nov 2024
Very nice time. Also near the shops and icon mall
Comment from Hotel Management
25 Nov 2024 by Author, Hotel Management
Dear Austin Cote
"Om Swastiastu"
Warmest greetings from The Alantara Sanur, honoring Bali's Cultural Heritage.
Thank you for your kind words! We're so pleased to hear that you had a wonderful time with us and that you enjoyed our convenient location near the shops and Icon Mall. It’s always great to know our guests find our surroundings both relaxing and practical.
We look forward to welcoming you back for another enjoyable stay in the future!
Best regards
Wisnu Wardana
Asst. Front Office Manager
by A verified traveler
Posted 20 Sep 2024 on Lastminute
Lovely property, we very much enjoyed our stay. The shuttle to near the beach was good. A pity this resort isnt closer to the beach as there is not much within walking distance and on the other side of a busy road.
But we knew that when we went there and the resort itself was beautiful and everything really nicely done.
by A verified traveler
One night stopover
Posted 20 Sep 2024 on HotelsGood value stay, clean and spacious. Medium size pool and prices. Good service
by A verified traveler
Fantastic week
Posted 24 Aug 2024 on HotelsWe stayed for a week. Everything about the time we spent at the hotel was 5star. Breakfast is excellent, by the pool. The swimming pool is lovely and calm. there were sunbeds available everyday. We got a Gojek in the evening to go to a restaurant. There's a couple close by that are good for lunch but much more choice in Sanur itself. Staff were exceptional, room thoroughly cleaned every day.
by A verified traveler
Posted 9 Aug 2024
TLDR: Food and service were fantastic, small pool area but comfortable, close to the beach, rooms could be nicer depending on how much you care about it.
The Alantara Sanur has fantastic service and food. I really appreciated that the breakfast food changed day to day, it was also delicious. We also had dinner at the resort twice, once with their set menu for the busker night. The resort offered a free shuttle to go down near the beach for free, but we ended up using Grab to go to some places we found for dinner and happy hour which was very cheap. We rode to the resort via hotel arranged transportation and went back to the airport using Grab as well. This hotel has a program where they teach (?) or allow students to get hospitality experience, which it seems that the staff are incredibly attentive. The hotel is family friendly in general, although the pool area is fairly small (maybe ~ 30 people comfortably?) so two families with kids kind of takes up a lot of space. It’s a beautiful area though and my mom and I spent a lot of time in the pool. I didn’t personally think the rooms were that clean, the sheets and pillows seem old and have a yellowish tint to them and had small stains and the shower water smelled a little bit, though my mom didn’t seem to care.
by A verified traveler
Posted 13 Jun 2024
by A verified traveler
Honeymoon Harmony
Posted 22 May 2024 on HotelsOn our 12 nights in Bali between Seminyak, Ubud and Sanur, I can comfortably call this hotel my favourite.
The staff are friendly and helpful. The room was clean and comfortable with the outdoor shower a revelation.
Breakfast had many options that changed daily and the pool was lovely.
A shuttle into the centre for free is a nice touch and yes the hotel isnt central but a taxi cost the equivalent of £1.20 and was worth it for the peace, quiet and safety.
If we ever passed through Bali again, this is where we'd stay
by A verified traveler
Posted 29 Apr 2024
For us, the highlight of this hotel was the staff, who went out of their way to make us feel at home and were always happy to answer any questions we had. The hotel itself is lovely, and our room was quite comfortable, clean, and well-appointed. The breakfast buffet is plentiful and offers both Asian and western options. We especially enjoyed the noodle soup and all the different juices and fresh fruits that were available. The pool was a great way to relax and cool off, although it gets somewhat crowded during the day, so we mostly visited in the early morning or evening. The hotel definitely seems safe and is in a quiet area. You can easily get a Grab pickup, so there are no issues with getting around, and there are restaurants within walking distance for variety.
